Senior Quality Analyst

Job Summary

We are seeking a highly skilled Senior Quality Analyst with strong functional testing expertise and solid experience in compliance-driven QA. The ideal candidate will have a good understanding of the US Healthcare domain, hands-on experience with test management tools, and working knowledge of test automation. This role requires excellent communication skills and the ability to work independently while collaborating with cross-functional teams.

Key Responsibilities

• Lead and perform functional, system, integration, and regression testing for web and enterprise applications.
• Ensure applications comply with ADA accessibility standards and WCAG guidelines, identifying and validating accessibility issues.
• Apply strong US Healthcare domain knowledge to validate business requirements, workflows, and regulatory compliance.
• Design, review, and execute test cases, test scenarios, and test scripts based on functional and technical specifications.
• Utilize JIRA and Zephyr (or similar tools) for test planning, execution, defect tracking, and reporting.
• Collaborate closely with business analysts, developers, and product owners to clarify requirements and resolve defects.
• Provide input into test automation efforts using Selenium with Java, including test execution and maintenance of existing scripts.
• Ensure timely defect reporting, prioritization, and verification of fixes.
• Contribute to continuous improvement of QA processes, standards, and best practices.

Required Skills & Qualifications

• Strong experience in Core QA / Functional Testing.
• Solid knowledge of ADA compliance and WCAG accessibility guidelines.
• Good understanding of the US Healthcare domain (claims, eligibility, providers, members, HIPAA, etc.).
• Working knowledge of Selenium with Java for test automation.
• Hands-on experience with Test Management tools such as JIRA and Zephyr.
• Excellent communication, documentation, and collaboration skills.
• Ability to work independently with minimal supervision and manage priorities effectively.

Preferred Qualifications

• Experience working in Agile/Scrum environments.
• Exposure to healthcare regulations and compliance standards.
• Experience mentoring junior QA team members.

Soft Skills

• Strong analytical and problem-solving abilities.
• Proactive mindset with attention to detail.
• Ability to communicate effectively with both technical and non-technical stakeholders.