Senior Revenue Operations Analyst

GAQ227R132

We are seeking an experienced Senior Revenue Operations Analyst to join our team. You will support the daily Order to Cash operations supporting the global revenue accounting operations and revenue close process. You will play an essential role in data integrity; ensuring all customer, opportunity and subscription information is accurate and reportable. You will partner with other teams to create and promote a scalable order to cash process.

The impact you will have:

• Analyze signed contracts and completed orders for completeness, accuracy, and compliance with company bookings and revenue recognition guidelines


• Partner with Sales, Deal Desk, Renewals, Collections, Legal, and Revenue teams to develop expertise in order-to-cash policies and procedures


• Create and maintain detailed records in our ERP and billing platform to support billing, commissions, forecasting, and revenue recognition processes, adhering to internal service level agreements


• Generate and maintain comprehensive documentation of policies and processes, and assist in identifying process improvement and automation opportunities


• Execute month-end accounting and reporting activities, ensuring timely and accurate financial close processes


• Document controls and procedures for both new and existing business models to maintain compliance and operational excellence


• Manage special projects as assigned, delivering accurate and timely results


• Provide audit support for both control and substantive testing, ensuring compliance with internal and external requirements


• Collaborate on process and system implementation and enhancement projects, assisting with user acceptance testing (UAT) as needed


• Proactively identify areas for process optimization, recommending and implementing best practices for efficiency and scalability


• Ensure data integrity and accuracy within financial systems by performing regular reviews and audits


• Partner with the finance transformation, IT, and engineering teams to streamline revenue operations processes

What we look for:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field preferred


• Minimum of 6 years of in revenue operational accounting experience


• Strong accounting background with experience in revenue operational accounting and financial close processes


• Strong understanding of usage-based billing models and associated financial processes


• Proficiency with ERP systems and payment processing platforms; experience with a global ERP such as NetSuite and Salesforce is required


• High level of analytical skills with the ability to interpret large datasets, generate reports, and perform complex reconciliations using spreadsheet software (e.g., Excel, Google Sheets)


• Effective communication and interpersonal skills for collaboration with cross-functional teams


• This role requires working in PST time zone.