Senior Sales Coordinator

This role is for one of the Weekday's clients

Salary range: Rs 200000 - Rs 500000 (ie INR 2-5 LPA)

Min Experience: 6 years

Location: Kolkata

JobType: full-time

We are looking for an experienced and proactive Senior Sales Coordinator to support and strengthen our sales operations across regions. The ideal candidate will act as a critical link between the sales team, dealers, and clients, ensuring smooth coordination, timely follow-ups, accurate reporting, and achievement of sales targets. This role demands strong organizational skills, deep sales process understanding, and the ability to manage stakeholders effectively.

Key Responsibilities

Sales Coordination & Support

• Coordinate day-to-day sales activities to ensure seamless execution of sales plans and targets.
• Assist the sales leadership team in tracking performance, preparing forecasts, and monitoring order pipelines.
• Support the end-to-end sales cycle, from lead qualification to order closure and post-sale coordination.

Client Follow-up & Relationship Management

• Manage regular follow-ups with clients to ensure timely responses, order confirmations, and resolution of queries.
• Maintain strong relationships with key customers to ensure repeat business and long-term engagement.
• Act as a single point of contact for clients regarding order status, pricing, documentation, and delivery coordination.

Dealer Management

• Coordinate with dealers and channel partners to ensure smooth order flow and adherence to company policies.
• Support dealer onboarding, documentation, pricing communication, and scheme implementation.
• Track dealer performance, incentives, and compliance, and share insights with senior management.

Team Management & Cross-functional Coordination

• Lead and mentor junior sales coordinators or sales support executives.
• Allocate tasks, review work quality, and ensure timely completion of deliverables.
• Collaborate closely with internal teams such as logistics, finance, production, and marketing to ensure smooth order fulfillment and customer satisfaction.

ERP / CRM & Reporting

• Ensure accurate and timely entry of sales data into ERP/CRM systems.
• Generate and analyze sales reports, MIS, dealer-wise performance reports, and customer data.
• Maintain clean and updated databases for customers, dealers, pricing, and orders.
• Identify process gaps and suggest improvements in sales workflows and system usage.

Required Skills & Qualifications

• 6–20 years of experience in sales coordination, sales operations, or sales support roles.
• Strong understanding of sales processes, order management, and dealer/channel sales.
• Proven experience in client follow-up and relationship management.
• Hands-on experience with ERP and CRM systems (SAP, Oracle, Salesforce, or similar).
• Strong team management and coordination skills.
• Excellent communication, negotiation, and problem-solving abilities.
• High attention to detail, strong reporting skills, and the ability to manage multiple priorities.