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Senior Sales Execution

Job Description - Senior Sales Execution

Description
  • Achieve annual targets for Ocean, CH and Ship Green.

  • Ensure the highest level of quality when interacting with our customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd.

  • Promote all digital / Inland products for Hapag-Lloyd to our customers.



Responsibilities
  • Evaluate customer potential and update Account Strategy.

  • Continuously improve the customer portfolio by securing 
    new accounts and removing underperforming accounts.

  • Work up on CH Optimus targets and drive Ship Green initiative
    among customers.

  • Ensure regular updates of all activities in Salesforce.

  • Drive LKA customer performance and ensure Account plans updates.

     

  • Prepare and conduct visits, report and follow-up on visits.

  • Conclude contracts for MR customers (proposal, negotiation, closing)

  • Record commitments (tender tracking/commercial)
     

  • Drive CU business for foreign MRs and adhere to Push-Pull process.

  • Selectively engage in TM discussions where relevant (e.g., tender guidance 
    and negotiations, special commodity market rates, etc.)
     

  • Provide feedback on the market including rates, competition activities, market 
    conditions etc., to all relevant stakeholders.
     

  • Give clear info to Sales Coordination regarding pricing requirements to enable future communications with TM.
     

  • Provide clear info to Sales Coordination regarding handover to Customer Service


    Mandatory: Request you to please provide answers to the questions below as part of the shortlisting process (kindly attach your responses along with your resume).

  • Describe a situation where you converted a new customer or won back lost business. What was your approach and what was the outcome?
  • How would you increase market share in a territory where competitors are well established?
  • Describe a successful negotiation that improved both customer satisfaction and business profitability.


Qualifications
  • Bachelor’s degree/MPA

  • 6 years industry experience in logistics industry. Focused on 
    Result orientated management.

  • English and local language and/or Customer Service functions.

  • Strong knowledge of data quality importance, T&T, steering, etc.,

  • Strong knowledge of user application systems (FIS, MS Office, Word, Excel).

     

  • Knowledge of user application systems (FIS, QLIKVIEW, SALESFORCE).



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