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Senior Salesforce Sales and Service Cloud Developer (with FSL)

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Job Description - Senior Salesforce Sales and Service Cloud Developer (with FSL)




  • Help design, build and continuously improve the clients online platform.

  • Research, suggest and implement new technology solutions following best practices/standards.

  • Take responsibility for the resiliency and availability of different products.

  • Be a productive member of the team.






Requirements



  • 7-8 years in the Salesforce ecosystem.

  • 4-5 years of dedicated experience in Salesforce Field Service (FSL), Sales and Service Cloud.

  • Design, develop, test, and deploy high-quality Lightning Web Components (LWC)

  • Develop robust Apex classes, triggers, Batch Apex, and Queueable jobs, adhering to best practices and governor limits

  • Configure, customize, and optimize business processes across Sales Cloud and Service Cloud

  • Integrate Salesforce with external systems using REST/SOAP APIs, Platform Events, and standard integration patterns

  • Participate in requirement gathering and convert functional needs into technical specifications

  • Conduct code reviews, troubleshoot issues, and deliver efficient, scalable solutions

  • Ensure compliance with coding standards, security guidelines, and CI/CD best practices

  • Support deployments, testing cycles, and documentation throughout the development lifecycle

  • Experience in designing and configuring Field Service solutions, including Service Territories, Operating Hours, Skill Requirements, and Work Order management

  • Strong understanding of the Field Service Lightning (FSL) data model (Work Orders, Service Appointments, Maintenance Plans, Service Resources)

  • Deep expertise in LWC, Apex, Apex Triggers, SOQL/SOSL, and asynchronous Apex

  • Solid knowledge of Sales Cloud and Service Cloud features and data models

  • Hands-on experience with Flows, process automation, validation rules, and custom metadata/settings

  • Experience customizing the Salesforce Field Service mobile app (e.g., photo capture, signature capture logic)

  • Ability to align FSL with Sales Cloud and Service Cloud for a unified customer view

  • Strong understanding of Salesforce security model, sharing rules, and access controls

  • Experience with integrations using REST APIs, SOAP, Platform Events, and Named Credentials

  • Familiarity with DevOps/CI/CD tools such as Git, Copado, Gearset, or Salesforce DX

  • Strong debugging, optimization, and performance tuning skills

  • Excellent communication and stakeholder management skills

  • Salesforce certifications such as Platform Developer I (PD1) and Platform Developer II (PD2)

  • Experience with Omni-Channel, CTI integrations, or industry-specific Salesforce clouds

  • Exposure to Agile/Scrum delivery methodologies





Benefits




  • A challenging, innovating environment.

  • Opportunities for learning where needed.






Original job Senior Salesforce Sales and Service Cloud Developer (with FSL) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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