Senior SAP OTC Business Analyst

Role: Senior SAP OTC Business
Analyst

Exp: 7 to 12 Years

Location: Pune (Client
location)

Notice Period: Immediate
Joiners preferred

Shift: General shift

The Senior SAP OTC Business Analyst is
responsible for leading the analysis, design, configuration, and support of the
SAP Order-to-Cash cycle. This role requires strong functional expertise in SAP SD modules, deep understanding of end-to-end OTC business processes, and
hands-on experience with sales, pricing, delivery, billing, and credit
management.

The analyst will collaborate with
cross-functional business teams and IT partners to deliver scalable solutions,
improve OTC process efficiency, and support global SAP initiatives.

Key Responsibilities

·        OTC Process Design &
Analysis

·        Lead the design and
optimization of the full OTC lifecycle, including:

·        Customer Master & Credit
Management

·        Sales Order Management

·        Pricing & Discount

·        Availability Check (ATP)

·        Delivery & Shipping

·        Transportation Coordination

·        Billing & Invoicing

·        Returns & Credit/Debit Memo
Processing

·        Conduct requirements workshops
with Sales, Customer Service, Finance, Supply Chain, and Distribution teams.

·        Document functional
specifications, process maps, and solution designs.

·        SAP SD Configuration &
Enhancements

Perform configuration in SAP SD
including:

·        Sales document types, item
categories, and schedule lines

·        Pricing procedures and
condition techniques

·        Delivery types, route
determination, shipping points

·        Billing types, output types,
and invoice processing

·        Write functional specs for
WRICEF objects (reports, interfaces, enhancements, forms).

·        Cross-Functional Integration

Work closely with:

·        SAP MM/LE for deliveries,
shipments, and inventory

·        SAP FI/CO for billing, revenue
posting, and credit processes

·        SAP PP for ATP and
production-related order fulfillment

·        EDI/IDoc teams for order,
delivery, and invoice integrations

·        Ensure seamless process flow
across upstream and downstream systems.

·        Project & Implementation
Support

·        Support SAP implementations,
rollouts, upgrades, and S/4HANA conversion initiatives.

·        Lead SIT, UAT testing cycles
and defect management.

·        Support data migration
activities related to customers, pricing, and OTC objects.

·        Maintain complete solution
documentation and training materials.

·        Production Support &
Continuous Improvement

·        Provide Tier-2/Tier-3 support
for complex OTC issues.

·        Troubleshoot order processing,
delivery, invoice failures, and pricing discrepancies.

·        Analyze performance gaps and
recommend improvements to enhance order accuracy and cycle time.

·        Support SAP release updates,
regression testing, and quarterly enhancements.

Required Qualifications

·        7–12 years of SAP SD / OTC
functional experience.

·        Strong configuration experience
with sales orders, pricing, deliveries, and billing.

·        Solid understanding of OTC
business processes and best practices.

·        Experience with EDI/IDoc
integrations and partner profiles.

·        Hands-on experience with SAP
ECC and/or S/4HANA.

·        Ability to gather requirements,
lead workshops, and translate business processes into SAP solutions.