Senior Scrum Master

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Title: Senior Scrum Master

PAR is seeking a Senior Scrum Master to join the team, reporting to the Director of Enterprise Application Development. PAR is an international, fast-paced, high-growth organization with a cloud-first, SaaS-centric technology stack and a limited on-prem footprint.

The ideal candidate embraces diverse perspectives and demonstrates a blend of functional sales and service expertise, strong technical acumen, creativity, entrepreneurial spirit, and excellent communication skills—while keeping business objectives front and center.

The Senior Scrum Master is a critical member of the team who will help maximize the value of the Salesforce platform by removing obstacles that hinder team progress. In partnership with Product Management, you will collaborate with business stakeholders, Salesforce Administrators, and QA teams to facilitate all Scrum events and ensure strong collaboration across team members. This role is ideal for someone looking to grow their career and work cross-functionally within a company that is rapidly expanding its Salesforce platform.

Why We Need You

• Manage and coach agile adoption from novice to expert

• Build a trusting and psychologically safe team environment

• Foster teamwork using agile practices

• Proactively remove team impediments

• Work cross-departmentally with Engineering, Architects, DevOps, Product Owners, Team Leads, Tech Leads, Test Leads, and stakeholders

• Partner with Salesforce Admins and QA as part of a Scrum team to deliver business value

• Facilitate Scrum events and ceremonies

• Ensure the Definition of Done produces high-value increments that emphasize product quality and user experience

What We’re Looking For

How You Show Up

• Ability to build collaborative relationships with diverse stakeholders

• Effective communicator who can coordinate, escalate, provide feedback, and ask for help

• Continuous learner, innovator, and collaborator who thrives in a team-first environment

Must Have

• Scrum Master certification

• 5+ years of experience managing multiple Agile teams in a Scrum Master role

• Experience transforming novice teams into mature Agile teams

• Experience working within a formal Application Lifecycle Management (ALM) environment

Nice to Have

• Microsoft DevOps experience

• Experience working with Salesforce development teams

• Experience working in a SaaS technology company or other fast-paced, high-growth environment

Interview Process

• Interview #1: Phone screening with the Talent Acquisition team

• Interview #2: Video interview with the Technical Team (via MS Teams or Face-to-Face)

• Interview #3: Video interview with the Hiring Manager (via MS Teams or Face-to-Face)

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [email protected]. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.