Senior Scrum Master/Business Analyst

Description

Key Responsibilities 

• Facilitate Scrum ceremonies, coach the team in Agile practices, and drive continuous improvement. 
• Identify and remove impediments; manage delivery risks, dependencies, and release readiness. 
• Partner with the Product Owner to maintain a prioritised, refined, and delivery-ready backlog. 
• Elicit and analyse business needs through workshops, interviews, process reviews, and discovery sessions. 
• Create epics, user stories, functional and non-functional requirements, process flows, and acceptance criteria. 
• Maintain requirement traceability and support solution validation, UAT, and defect triage. 
• Align business, product, design, engineering, and QA stakeholders on scope, priorities, risks, and decisions. 
• Track Agile delivery metrics and governance artefacts to improve predictability, quality, and transparency. 

Required Skills and Experience 

• 5+ years across Agile delivery, Scrum Master, and/or Business Analysis roles, including 2+ years facilitating Agile teams. 
• Strong knowledge of Scrum, requirements elicitation, process modelling, user stories, acceptance criteria, and UAT. 
• Excellent facilitation, coaching, analytical, stakeholder management, and communication skills. 
• Experience with Jira or Azure DevOps, Confluence, and process-modelling tools. 
• Bachelor’s degree or equivalent professional experience; CSM/PSM and ECBA/CCBA/CBAP/PMI-PBA certifications preferred. 

Success Measures 

• Predictable delivery and achievement of Sprint Goals. 
• Clear, testable requirements with reduced rework and defects. 
• Timely resolution of impediments, risks, and dependencies. 
• Strong stakeholder alignment and continuous improvement.