Senior Shipping Coordinator

Job Summary

At Tetra Pak, we help ensure better nutrition and healthier lifestyles through safe food processing and packaging. Guided by our promise PROTECTS WHAT’S GOOD, we aim to protect food, people, and the planet. 

Are you passionate about ensuring smooth and efficient shipping operations and thrive on improving logistics processes? 

We are seeking a detail-oriented and proactive Senior Shipping Coordinator to join our logistics team within the PSE (Processing Solutions & Equipment) Integrated Supply Chain, as part of the Fulfilment Team. In this role, you will work side by side with the Sales Order Owner, ensuring the successful fulfilment of sales orders and contributing to the seamless execution of logistics operations. 

If you thrive in a fast-paced environment and have a passion for logistics and supply chain management, we want to hear from you!

The position is based in Pune, Chakan.

What you will do

Daily Logistics Operations: 

• Ensure timely goods receipt from suppliers and delivery to customers.


• Resolve issues related to warehouse, port, customs, and transportation.


• Prepare and validate customs and freight documentation in SAP.


• Maintain delivery schedules and communicate with stakeholders.


• Monitor shipping dates and report exceptions.


• Drive KPIs such as Inbound Delivery Accuracy, Order Fulfillment, and Perfect Delivery.


• Support cost improvement initiatives across inbound, outbound, freight, and customs.


• Synchronize ETDs and ETAs across the supply chain.


• Ensure compliance with customs, VAT, and export control regulations. 

Operational Logistics Optimization: 

• Participate in World Class Manufacturing (TPM) activities.


• Collaborate with internal and external stakeholders to meet delivery deadlines.


• Manage claims, complaints, and root cause analysis.


• Attend and contribute to regular logistics meetings.


• Ensure legal and customs compliance with trade and destination requirements.


• Be the first point of contact for Export Control related matters in the business operations and to ensure that Export Control routines and requirements are followed to comply with  


• Export Control sanctions, laws and regulations. 

We believe you have

• Bachelor’s degree in any stream; post-graduation in Logistics or International Business is a plus.


• 5–10 years of experience in Logistics/Supply Chain, preferably in Freight Forwarding and Manufacturing.


• Hands-on experience with SAP and TMS (OTM).


• Experience in process optimization and automatization is highly preferred. 


• Strong understanding of export/import shipping processes (Ocean and Air).


• Experience in Freight Forwarding, 3PL Logistics, Customs Compliance, and Manufacturing Logistics.


• Proficiency in MS Office tools and Power BI. 

Skills & Attributes: 

• Excellent communication and administrative skills.


• Strong numerical reasoning and analytical capabilities.


• Independent, problem-solving mindset with a collaborative attitude.


• Customer-oriented, result-driven, and ambitious.


• Precision, flexibility, and agility in managing ambiguity.


• Passion for continuous improvement.