Job Description - Senior Site Reliability Engineer
About the Client
Our client is a leading global technology company specializing in cloud -based media and digital content solutions. With a strong international presence, the organization delivers innovative platforms and services that support large -scale media operations, workflow automation, and digital transformation initiatives.
Who You Are? The Senior SRE is responsible for deployment, updates, and operational support for environments hosting our leading client’s cloud -based solutions. This role ensures operational excellence, a seamless client experience, and continuous improvement across infrastructure and delivery processes. The ideal candidate combines strong technical capabilities with the ability to lead delivery through influence and hands -on engineering expertise.
What You’ll Do?
Operational Excellence
Act as a senior technical authority for APAC Site Reliability Engineering activities.
Drive best practices in reliability, operations, and engineering standards.
Promote technical excellence, collaboration, and accountability across stakeholders.
Service Reliability & Performance
Make infrastructure complexity transparent to both internal teams and customers, ensuring a consistently excellent client experience.
Implement, track, and evolve service performance measures such as SLAs, SLOs, and SLIs.
Anticipate risks related to service availability, capacity, performance regressions, and security vulnerabilities.
Drive continuous improvement, including leading and facilitating Root Cause Analysis (RCA) activities.
Delivery & Deployment Management
Ensure timely execution of deployments, upgrades, maintenance activities, and change requests.
Anticipate workload, plan deliverables, and ensure qualification/validation of upcoming tasks.
Collaborate closely with engineering to improve platform components, automation, and operational processes.
Cost, Automation & Efficiency
Control and optimise infrastructure and operational expenditure across cloud and on -prem environments.
Drive automation initiatives and enhance monitoring to improve reliability and reduce manual effort.
Improve deployment workflows and operational tooling to support scalability and efficiency.
Cross -Functional Collaboration
Communicate proactively with internal stakeholders including Pre -Sales, Project Management, CSM, and TAM teams.
Engage with customers as needed to ensure clarity, trust, and high -quality service.
Performance Measures
Timely delivery of planned activities
SLA & SLO compliance
Client satisfaction & feedback
Operational & cloud cost optimisation
Continuous improvement of operational practices
What We Need for You to Be Successful?
Cloud platforms: AWS, Azure
Containerisation & Orchestration: Kubernetes
Infrastructure as Code: Terraform
Configuration Management: Ansible
Packaging & Deployment: Helm
Databases: MariaDB, MongoDB
Monitoring, observability, networking, and cloud security
Preferred Experience & Attributes
Experience in complex cloud operations, SRE, or DevOps environments
Strong problem -solving skills with a proactive mindset
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