| Highlight Top / Key Responsibilities for this position | |||
| - Collaborate with development and business/functional teams to understand the requirements and deliver the solution with the highest coding standards & proper change management. - Lead and guide the development teams, Troubleshoot problems and implement suitable solutions in a timely manner. - Own support tickets, fix and respond within defined SLAs per ticket category - Implement Salesforce solutions to solve business challenges, improve processes, and increase adoption - Collaborate and participate in various technical reviews - Have a customer service mentality approach. Promote a collaborative, transparent working environment. | |||
| Desired Educational Qualification | |||
| BS/BE/B.Tech/MS in Computer Science, Engineering, Management Information Systems, or related area and/or 5 to 8 years of relevant IT experience in Salesforce | |||
| Technical Skills / Knowledge Required | |||
| - Self-starter with hands-on working and understanding of Salesforce out of the box functionalities like (but not limited to) Objects, Roles, Fields, Customizations', Approval processes, Validation rules, Data loader, Workflow rules, Process Builder, Flows, Sandbox Lifecycle, Deployments, changesets, Managed Packages, territory management, data management, data loader, communities, Lightning, LWC, AURA, APEX, VF, VF Components, Salesforce Knowledgebase & Coding. Location: Hyderabad / Bangalore / Pune | |||
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