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Senior Software Engineer -Salesforce Service Cloud Consultant

Job Description - Senior Software Engineer -Salesforce Service Cloud Consultant

Experience: 5-8 yrs                                                                             Location: Noida/Hybrid

Shift: US Shift (5PM-2AM/6PM- 3AM)                                         Mode of Interview: In Person (2-3
rounds)

Designation: Sr. Software Engineer                                             No.
of Position:
3

 

Job Description:

 We are seeking a dynamic and client-facing Salesforce
Consultant to join our growing team serving U.S.-based clients.

 This role requires a combination of consulting expertise,
business strategy understanding, and a problem-solving mindset.

 You will work closely with client teams to analyze,
design, and implement scalable solutions that enhance their business processes
using Salesforce.

 As a Salesforce Consultant, you’ll be part consultant,
part strategist, and part problem-solver — embedded within client operations to
ensure maximum value from their Salesforce investment.

 

Required Skills & Experience:

-Strong knowledge of the Salesforce platform,
specifically Service Cloud implementations.

-Experience with Salesforce configuration and administration
(Roles, Profiles, Permission Sets, Sharing Rules, Validation Rules, Reports
& Dashboards).

-Hands-on coding experience with Apex, Triggers, LWC
(Lightning Web Components), and Aura components.

-Proficiency in SOQL, and Salesforce Flows for
complex automation.

-Experience in Salesforce application analysis, debugging,
and troubleshooting system issues.

-Familiarity with deployment tools (e.g., Change Sets, G).

Certifications (Preferred): Salesforce Certified
Administrator OR Salesforce Platform Developer I (PD1)

 



Requirements

We are targeting a candidate with 5+ years of experience, specifically focused on Service Cloud implementations and support. Please let me know the next steps for approval and posting. I am available to discuss the specific technical requirements or screening criteria whenever you are ready.

Required Skills & Experience
  • Core Admin Salesforce Expertise:
    • Strong knowledge of the Salesforce platform, specifically Service Cloud implementations.
    • Experience with Salesforce configuration and administration (Roles, Profiles, Permission Sets, Sharing Rules, Validation Rules, Reports & Dashboards).
  • Development & Automation:
    • Hands-on coding experience with Apex, Triggers, LWC (Lightning Web Components), and Aura components.
    • Proficiency in SOQL, and Salesforce Flows for complex automation.
  • Troubleshooting:
    • Experience in Salesforce application analysis, debugging, and troubleshooting system issues.
    • Familiarity with deployment tools (e.g.,, Change Sets, G).
  • Certifications:
    • Salesforce Certified Administrator ( Preferred  ).
    • Salesforce Platform Developer I (PD1) (Preferred).


Benefits

Why Join Us? Work with enterprise customers across industries.
Be at the forefront of AI-led business transformation.
Influence customer strategy and growth initiatives.
Collaborate with sales, marketing, and delivery leadership.
Play a key role in shaping the next phase of enterprise growth.

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