Fair knowledge of QA/QC Documentation, Quality Management, process and cleaning validation Manage Vendor /customer Audits as per dsm-firmenich quality standard requirement as per FSSAI, FSMS FSSC22000, GMP, HALAL & KOSHER requirement. Post operational activities: Mock recall, returned products, Complaints solving To ensure that the product quality deviations are timely appraised to all concerned and corrective/preventive actions are taken accordingly. Close interaction with Marketing, Regulatory Department & Customers (need basis) in order to provide necessary support on technical / regulatory issues, etc. Prepare and review of all compliance documents like SOPs, Specifications, MOCs, deviations and reports. Preparation of qualification documents pertaining to Quality related instruments. To assist to QA Manager in new vendor audits of raw materials and packaging materials, customer / regulatory audits. Monitoring the implementation of various QA systems, ISO 9001, FSSC 22000 /GMP/HACCP guidelines, policies and SOP's, LOP/TM (for QC) in plant. Responsible for site internal site audit & External Vendor Audit. Handling of customer complaints, CCR and CAPA implementation. FSSAI documentation and compliance. Enforce compliance of the quality organization with the established requirements for; SHE, GMP's, ISO, FDA, FSSAI, FSSC, HACCP, HALAL, KOSHER, work processes and other rules and regulations. Manufacturing operations and control: Cross contamination, Checking packaging specification, Deviations. ensures that the performance verification methodologies conform to recognized standards and the equipment is operating under validated specifications. Assisting the QA Manager in maintaining the integrated ISO QMS and HACCP system implemented in the plant. This includes reviewing and improving on the existing process, procedures, and instructions. Preparation and review of RM/PM Specification and implementation Customer Qualification and Regulatory Documents. Any other tasks as assigned by Quality Manager as per business need.
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