Senior Support Engineer

Job Title: Senior Support Engineer

Hyderabad

You could be driving Directory and Authentication Services related solutions within Swiss Re, working in a fast-paced and dynamic team 

About the Role 

You will work closely with teammates and external stakeholders to administrate our Entra Id Tennant, on premises Active Directory, PKI Infrastructure and Azure based cloud automation engine.

Key Responsibilities:

• Administrate our four main services and work on security relevant topics


• Support other teams with advanced troubleshooting and handle level 4 support requests with the platform manufacturer e.g. Microsoft


• Mentor and collaborate with team members 

About the Team 

The Directory and Authentication Services squad is responsible for ensuring that Swiss Re's Active Directory, Entra Id and Public Key Infrastructure (PKI) services keep pace with the demands of a growing, transforming business while focusing on security, stability, automation. You will be part of a highly collaborative team consisting of subject matter experts and young professionals working out of three different time zones. We offer a setup that fosters interdisciplinary work, creative ideas and knowledge sharing combined with great growth opportunities under the company's paradigm “leadership from every seat”. 

About You 

You are a trusted advisor in your field of expertise with the ability to listen, communicate clearly, and work well in collaborative, cross-functional teams. 

Required skills:

• 3+ years of extensive and applied experience with Entra Id administration.


• 3+ years of extensive and applied experience with Active Directory administration.


• Technical understanding of the following protocols: Https, REST, JSON, Kerberos, SAML and oAuth.


• Experience with certificate templates and standard certificate lifecycle operations.


• Solid understanding of IdP related topics is a must.


• Ability to work on tasks independently and take ownership of platforms and topics.

Nice to have:

• Experience with Azure resources.  


• Coding or scripting experience.


• Strong Problem solving and analytical skills. 

Interested in this new challenge? We are looking forward to your application!