Senior Support Manager - Hyderabad

Company : Freyr Energy Llc

Job Type : Full Time

Hyderabad, India

Number of Applicants

000+

Apply Now

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications

Activate JobCopilot

Job Description - Senior Support Manager - Hyderabad

Roles and responsibilities:

â¢ Responsible for the following â

o Project Coordination

âª To lead and manage the team in all project coordination activities for various solar projects that are underway.

âª Ensure regular coordination with external and internal stakeholders for expediting approval, as and when required.

âª Coordinate with various State Heads and be upto-date with the project status.

âª To track & maintain dashboards to track TAT & performance in areas such as site survey completions, DPR Approvals etc.

o Customer Support

âª To ensure that all post-sales inbound and outbound communication are planned and executed as per the pre-set intervals in the overall project timeline.

o O&M and QC

âª To manage the team to ensure all quality assessments and maintenance activities at the sites for both rooftop & ground-mounted plants are done on a regular basis and within the targeted timelines.

âª Ensure disposal of all tickets and proper reporting of all relevant metrics to higher management

â¢ Team Management o Lead the various teams in sync with their respective KRAs / strategy of the company.

o Task Allocation & monitoring on regular basis.

o Provide support & training to team-members where required.

â¢ Regular reporting against all individual projects.

Requirements

Mandatory Requirements

â¢ Bachelorâs degree in any discipline

â¢ Minimum 5 years of experience with a stint in a project management and/or customer support role.

â¢ Strong English verbal & written communication skills

â¢ To have knowledge of Project Management platforms like Zoho Projects, etc.

â¢ Proficient in MS Office (especially excel & word)

Additional Requirements

â¢ Willingness to learn and should be result driven.

â¢ Ability to think critically, organize work assignments according to their priority

â¢ Collaborating with various stakeholders, internal and external

â¢ Passion for delivering high quality results and takes complete accountability of assignments.

Original job Senior Support Manager - Hyderabad posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Apply Now

Auto-Apply to Similar Jobs

Share Job

Get your Resume Reviewed for Free

Automate Job Applications for Similar Jobs

Auto-Apply to Support Manager Jobs with your AI JobCopilot

Auto-Apply with AI

Similar Support Manager Jobs in India

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Senior Support Manager - Hyderabad

Job Description - Senior Support Manager - Hyderabad

Requirements

Similar Support Manager Jobs in India

Mobile Apps