Senior - Tax Tech & Transformation

About KPMG in India

KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. 

KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.

Role Overview

The PMO & Business Operations team member will support the business unit by driving program governance, operational discipline, and execution excellence across internal and client-facing initiatives. The role will work closely with Partners, Directors, engagement teams, and enabling functions to ensure effective planning, tracking, reporting, financial control, and risk management across engagements and strategic programs.

Key Responsibilities

PMO & Engagement Governance

• Establish and manage PMO governance across business unit programs and client engagements


• Track engagement plans, milestones, deliverables, dependencies, risks, and issues


• Ensure adherence to firm‑wide project management, quality, and risk management standards


• Support leadership reviews and governance forums with structured reporting and insights

Business Operations & Delivery Support

• Support resource planning, utilization tracking, and capacity management across engagements


• Monitor operational KPIs related to delivery health, timelines, and productivity


• Drive timely follow‑ups and closure of action items across cross‑functional teams

Financial & Commercial Management

• Track engagement budgets, billing milestones, planned vs. actuals, etc.


• Support invoicing, revenue tracking and coordination with finance teams


• Assist in scope change assessments, commercial impact analysis and business case preparation for new initiatives or extensions

Stakeholder & Communication Management

• Act as a coordination point between Partners, engagement teams, finance, risk, and operations


• Prepare executive‑ready dashboards, MIS reports, and presentations


• Proactively identify and escalate risks, dependencies, and delivery challenges with suggestive mitigation plans

Process Improvement & Compliance

• Drive process standardization and continuous improvement across PMO and business operations


• Support internal audits, reviews, and compliance requirements through robust documentation and controls


• Enable adoption of firm tools, templates, and reporting standards

Vendor Management and Legal Contracts

• Manage and oversee relationships with external vendors, including onboarding, performance monitoring, and periodic reviews


• Review, draft, and negotiate legal and commercial contracts, including software licenses, service agreements, NDAs, and statements of work, in collaboration with internal legal and procurement teams.


• Ensure vendor contracts comply with organizational policies, regulatory requirements, and risk management standards.


• Track contract milestones, renewals, amendments, and terminations to ensure timely actions and continuity of services.


• Act as a key point of contact for vendor‑related contractual matters and support issue resolution as required.

Skills & Competencies

• Strong understanding of PMO, program management, and consulting delivery models.


• Working knowledge of financial tracking, billing, and engagement economics.


• Advanced proficiency in MS Excel, PowerPoint, and reporting dashboards.


• Strong stakeholder management, communication, and problem‑solving skills.


• Ability to operate effectively in a matrixed, high‑pressure consulting environment.


• Ability to leverage AI to support, optimize, and enhance day‑to‑day deliverables

Qualification, Experience and Location

·       MBA (Finance / Operations / Strategy / General Management preferred)

• 3–5 years of experience in PMO, business operations, finance consulting, advisory, or professional services.


• Exposure to client-facing engagements and senior leadership interactions preferred.


• Experience within Big4 or large consulting organizations is a strong advantage.


• PMP or Prince2 certification preferred


• Location: Kolkata