Senior Technical Writer

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. \n\nOur people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow \u2013 all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. \n\nYour Role\n\nAs a part of the User Assistance team, you will be responsible for creating quality documentation that helps users get the most out of their PTC product. You work closely with product design teams and help drive a consistent tone and voice across multiple documentation deliverables and products.\n\nYour work involves writing about highly complex products and concepts, so you must have technical affinity.\n\nYou will also be involved in analyzing, reviewing and implementing SEO recommendations to provide customers with good experience\n\nYou will work with lead writers or UA managers to create, update, and maintain documentation for product releases for PTC products.\n\nAbility to use AI-enabled tools to support SDLC and knowledge or experience with AI, ML is an added advantage.\n\nYour Impact\n\nYou will be responsible for developing and supporting user assistance deliverables for PTC products.\n\nYour Team\n\nYou will be a part of the User Assistance team, reporting into a Manager. You will work with the product scrum teams and the lead/Principal writers in the Pune UA team.\n\nYour Day-to-Day\n\n * Create and update product documentation based on the assigned tasks, according to product release schedules.\n * Apply PTC writing guidelines and documentation processes to be able to deliver user documentation of high quality as per PTC standards.\n * Participate in daily standups; attend scrum meetings, product discussions, cross functional team meetings and so on.\n * Support department initiatives.\n * Collaborate closely with scrum teams for your product areas to gather information on product updates to be able to document it effectively.\n\n\n\nMust-Have Skills \n\n * BE/MCA/MS degree\n * Proficiency in spoken and written English.\n * Proficiency in technical writing and editing content.\n * Good communication and interpersonal skills\n * Basic knowledge of the Microsoft Suite of products: Word, Excel, and Outlook.\n\n\n\nLife at PTC is about more than working with today\u2019s most cutting-edge technologies to transform the physical world. It\u2019s about showing up as you are and working alongside some of today\u2019s most talented industry leaders to transform the world around you. \n\nIf you share our passion for problem-solving through innovation, you\u2019ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?\n\nWe respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here.\"\n