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Senior Technical Writer

icon building Company : Fortanix
icon briefcase Job Type : Full Time

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Job Description - Senior Technical Writer

At Fortanix, we’re redefining cloud security by enabling customers to build and run applications with a higher level of protection than traditional approaches allow. We’re looking for a Senior Technical Writer who can create clear, accurate, and user-focused documentation, while taking increasing ownership in a structured, agile environment.

This role suits someone with a strong foundation in technical writing who is ready to deepen product understanding, drive documentation strategy for their areas, and meaningfully improve the customer experience.

What you’ll do

  • Own and drive documentation for specific products or feature areas end-to-end
  • Partner closely with Engineering, Product, and Support teams to ensure documentation explains not just how features work, but also why they exist and how customers should use them
  • Plan, draft, review, and publish documentation updates, independently handling standard work and collaborating on more complex topics
  • Go beyond procedural writing by clearly explaining concepts, use cases, and design decisions
  • Identify gaps, inconsistencies, and outdated content, and proactively improve documentation quality
  • Contribute to and evolve the information architecture to ensure content is easy to navigate and scale
  • Create UI text, in-product help, developer documentation, and supporting materials
  • Improve content reuse and consistency through structured writing and single-sourcing approaches
  • Work within docs-as-code workflows (Git-based) to manage changes, reviews, and releases
  • Create supporting assets such as tutorials or short videos to enhance user understanding

What we are looking for:

  • Strong written and verbal communication skills, with the ability to explain complex topics clearly
  • Ability to quickly learn new technologies, especially in cloud security and encryption domains
  • A balance of technical understanding and user empathy
  • High attention to detail and commitment to content quality
  • Familiarity with style guides such as Microsoft Writing Style Guide, Chicago Manual of Style, or similar
  • Working knowledge of Git, Markdown, and structured documentation practices
  • Ability to work independently while collaborating effectively across teams

Qualifications:

  • 7+ years of experience in technical writing
  • Proven experience working closely with engineering teams and engaging with customer-facing scenarios
  • Experience in SaaS, cloud platforms, DevOps tools, developer platforms, or security products
  • Exposure to docs-as-code workflows (Git, pull requests, reviews)
  • Basic knowledge of HTML and XML
  • Bachelor’s degree in Computer Science, Electrical Engineering, or a related field
  • Experience in encryption or data security is a plus
  • Mediclaim Insurance – Employees and their eligible dependents including dental coverage
  • Personal Accident Insurance
  • Internet Reimbursement
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