Senior UX Writer

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single requirement. You may just be the right candidate for this or other roles. Bachelor's Degree in English, Writing, Technical Communication or related field preferred Typically 5+ years writing web content required Proficiency in tools such as Figma, Miro, Jira, Pendo, Contentstack a plus Ability to manage stakeholders with diverse and competing priorities Proven ability to successfully collaborate cross-functionally Eager to learn new areas of the business Work independently with minimal supervision Manage multiple projects simultaneously Skillfully give and receive feedback Formulate clear and understandable content and present/communicate findings to all levels in organization Collaborate with Product Manager, UX Designer and/or Researcher and Engineering to understand user needs, product requirements and design objectives and contribute to overall vision/strategy of product Develop user assistance plan, create notifications, tours and surveys in Pendo system Collaborate with technical writers and Product Managers to draft and review knowledge management articles as needed Contribute to developing UX writing best practices, standards and processes Performs other duties as assigned Work in clean, pleasant, and comfortable office.