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Senior VOIP Engineer

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Job Description - Senior VOIP Engineer

We are looking for a candidate with 6–8 years of experience who can provide technical support to clients and assist in diagnosing and resolving VoIP -related issues. The ideal candidate should possess strong technical aptitude, analytical thinking, and problem -solving skills. Excellent communication skills and a strong customer -focused approach are essential for success in this role.

What You Will Work On
  • Manage, administer, and maintain Linux -based systems and Asterisk telephony platforms supporting business communication services.
  • Install, configure, and support VoIP systems, including SIP trunk setup and multi -site connectivity.
  • Assist in the integration of new hardware and software components within the communication infrastructure.
  • Troubleshoot and resolve Linux system issues, VoIP connectivity problems, and telephony -related incidents.
  • Deploy and manage SIP trunks across various communication systems ensuring reliable voice services.
  • Work with PBX platforms such as FreePBX, CUCM, and Pure Asterisk.
  • Perform system monitoring, maintenance, and upgrades to ensure optimal performance and availability.
  • Collaborate with internal teams to support, optimize, and enhance telephony and communication systems.


Requirements

  • Proven experience working with Asterisk or other VoIP applications in production environments.
  • Strong knowledge of Linux systems, preferably Ubuntu or other Debian -based distributions, with good command -line (CLI) experience.
  • Good understanding of Asterisk architecture and related add -on modules.
  • Hands -on experience with VoIP technologies, including SIP, IP -PBX, and PSTN services, with familiarity in Asterisk dial plans.
  • Strong understanding of telecommunication concepts and SIP protocol, including practical implementation.
  • Experience with scripting languages such as Bash and PHP, with working knowledge of Perl or Python.
  • Experience VoIP termination protocols including SIP, IAX, and H.323.
  • Strong experience in VoIP and network troubleshooting, preferably with Asterisk -based systems.
  • Ability to build, customize, install, maintain, and automate system environments while maintaining organized operational practices.
  • Experience of Web technologies such as Web Services, HTML, and XML.
  • Knowledge of system and appliance security practices, including securing Linux and VoIP systems.


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