Senior Windows Admin

Senior Windows Admin

Let’s be unstoppable together! 

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at www.circana.com. 

 The Senior Administrator provides hands-on day-to-day technical support for Windows & VMware systems at an experienced level. The scope of this position includes mission critical support for Windows & VMware servers, all of which are in our Global Datacenters and Regional Datacenters. This individual will be part of a team that is responsible for the following operational areas: support, administration, monitoring, and troubleshooting, and participating in technology driven projects to enhance our service. 

 Job Responsibilities 

• Install, configure, and administer Windows Server (2016/2019/2022/2025) environments. 


• Manage and troubleshoot Active Directory, DNS, DHCP, Group Policies, and PKI/Certificate Services. 


• Install, configure, and maintain VMware vSphere/ESXi, vCenter, HA, DRS, vMotion.. 


• Deploy and manage Microsoft Hyper-V clusters, failover clustering. 


• Perform EOL Windows Server upgrades, VMware ESXi/vCenter upgrades, and migration projects. 


• Implement and support disaster recovery solutions (Zerto, Veeam, Hyper-V Replica). 


• Apply system patching, upgrades, and security hardening. 


• Troubleshoot and perform root cause analysis for complex server, virtualization, and Powerflex storage issues. 


• Develop automation scripts using PowerShell/PowerCLI for routine tasks and reporting. 


• Document technical processes, architecture, SOPs, knowledge base articles, and disaster recovery playbooks. 


• Handle incidents and service requests, ensuring timely resolution within defined SLAs. 


• Drive Problem Management by identifying root causes of recurring issues and implementing permanent fixes. 


• Provide L2/L3 support and manage day-to-day infrastructure operations. 


• Participate in Change Management by planning, documenting, and executing system changes in line with ITIL standards. 


• Assist in infrastructure migration, consolidation, and capacity planning projects. 

 Requirements 

• Bachelor’s Degree required in Computers or related field  


• 5 - 9 years of IT experience and worked as a lead handling major projects/initiative 


• Hands on Experience in Windows & VMware  and part of troubleshooting and RCA analysis 


• Proven expertise in EOL Windows Server upgrades and VMware ESXi/vCenter upgrades. 


• Strong experience in Incident, Problem, and Service Request Management with focus on SLA adherence. 


• Advanced troubleshooting skills across Windows, VMware, Hyper-V, and Powerflex storage. 


• Strong knowledge of Active Directory, GPOs, DNS, DHCP, and Certificate Services. 


• Proficiency in VMware vSphere/vCenter, HA/DRS, SRM. 


• Hands-on experience with Microsoft Hyper-V clusters, failover clustering, and replication. 


• Experience with DR solutions (Zerto , Veeam, Hyper-V Replica). 


• Proficiency in PowerShell scripting (PowerCLI a plus). 


• Experience with patch management tools (WSUS, SCCM, Third part tools). 


• Strong skills in technical documentation and knowledge sharing. 


• Passion for addressing core issues and stabilizing the environment with automation mindset 


• An inquisitive orientation to problem-solving and analysis 


• Strong verbal communication skills 


• Responsiveness and speed with an eye for detail & accuracy 


• Ability to work well in teams and with clients 


• Ability to balance and prioritize multiple competing tasks 


• Creative thinking 

Circana Behaviors 

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role: 

• Stay Curious: Being hungry to learn and grow, always asking the big questions 


• Seek Clarity: Embracing complexity to create clarity and inspire action 


• Own the Outcome: Being accountable for decisions and taking ownership of our choices 


• Center on the Client: Relentlessly adding value for our customers 


• Be a Challenger: Never complacent, always striving for continuous improvement 


• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity 


• Commit to each other: Contributing to making Circana a great place to work for everyone 

Location

This position can be located in the following area(s): Bangalore  

Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ) Your current employer will not be contacted without your permission.