Senior Zscaler ZIA/ZPA Engineer

Company : Topcoder Inc

Job Description - Senior Zscaler ZIA/ZPA Engineer

Role Summary

The Zscaler ZIA & ZPA Implementation SME (B2/B3) is responsible for end-to-end delivery of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) implementations. The role covers all phases of the implementation lifecycle including Design, Build, Pilot Testing, Hypercare, and Production Rollout. The resource will work closely with customers, internal architects, project managers, and OEM/vendor teams to ensure successful and stable deployments.

Key Responsibilities:

Design & Architecture

Act as SME for Zscaler ZIA & ZPA implementation projects

Understand current customer network, security, and identity architecture

Prepare and review High Level Design (HLD) and Low Level Design (LLD) documents

Conduct design workshops and technical discussions with stakeholders

Define standards, naming conventions, and best practices

Build & Configuration

Configure Zscaler ZIA components (URL filtering, firewall, SSL inspection, authentication)

Configure Zscaler ZPA components (App Connectors, Application Segments, Access Policies)

Integrate Zscaler with Azure AD / Entra ID using SAML and SCIM

Configure traffic forwarding (GRE/IPSec, Client Connector)

Configure log streaming and SIEM integrations

Pilot & Testing

Plan and execute ZIA & ZPA pilot rollouts

Validate agent deployment and policy enforcement

Perform testing and troubleshooting during pilot phase

Capture risks, issues, and lessons learned

Production Rollout & Hypercare

Support phased production rollout

Provide post-go-live hypercare support

Troubleshoot connectivity, access, and performance issues • Work with OEM/vendor support teams as required

Documentation & Handover

Prepare As-built documents, SOPs, and runbooks

Support knowledge transfer to BAU / Managed Services teams

Ensure proper documentation and audit readiness

Required Skills

Strong hands-on experience with Zscaler ZIA & ZPA

Experience with Zscaler Client Connector, GRE/IPSec tunnels

Knowledge of Azure AD, SAML, SCIM, MFA

Strong networking and security fundamentals

Experience with firewall technologies (Palo Alto, Check Point, Cisco preferred)

Soft Skills

Strong communication and stakeholder management skills

Ability to work independently and take ownership

Experience working with global customers and teams

Certifications (Preferred)

⚫ Zscaler Certified Cloud Administrator (ZIA / ZPA)

Zscaler Certified Professional

Azure / Network Security certifications

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About the Company

Topcoder Inc

What is a Crowdsourced Bug Hunt? Imagine tapping into a global community of expert testers, all working to ensure your web application is flawless. That’s the magic of crowdsourced bug hunts. This method harnesses the power of a global community of testers who use varied browsers, experience and usa...

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Senior Zscaler ZIA/ZPA Engineer

Job Description - Senior Zscaler ZIA/ZPA Engineer

About the Company

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