Service delivery manager

This role is for one of the Weekday's clients

Min Experience: 10 years

Location: Hyderabad

JobType: full-time

Over 10 years of experience in SAP Basis operations and projects, covering areas such as SAP S/4HANA, ERP, BW, SCM, CFIN, and PaPM.

· Solid knowledge of SAP RISE implementation, including roles and responsibilities (R&R).

· Proven experience in IT infrastructure or IT application projects/operations, with strong skills in influencing and collaborating with teams located remotely across different regions worldwide.

· Proficient with databases like Oracle, HANA, and SQL Server, as well as operating systems including Linux RedHat and Windows Server 2016 or later.

· Familiarity with cloud solutions, specifically Infrastructure as a Service (IaaS) and Platform as a Service (PaaS), preferably Azure.

· Deep understanding of the SAP RISE operating model and hybrid landscapes combining on-premises and cloud environments.

· Knowledgeable about cloud and hyperscaler platforms (AWS, Azure, GCP) within managed SAP settings.

· Experience in managing vendor relationships, ensuring adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

· Strong English communication skills, both written and verbal, including presentation abilities.

· Capable of operating efficiently in fast-paced and changing environments.

· Experience or certifications related to DevOps and agile methodologies are considered advantageous.

Must have Skills

SAP S/4HANA

SAP Basis

Operations

Good to have Skills

SAP ERP

SAP BW

SCM