Service Engineer

We at Smart Infrastructure Division in Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. As the trusted partner for the development and extension of an efficient and reliable power infrastructure that industry and the portfolio they need.

JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE.

Job description: -

Candidate must have Sound knowledge of LV switchgear products, LV panels. At least 2-3 years of experience in service / Maintenance field of low voltage switchgear like, Air Circuit Breaker, MCCB, RCCB, Bimetallic Relay, Microprocessor Relay, soft starter, simocode  is desirable.

He must have experience in problem solving, making RCA and have strong knowledge on processes and basic knowledge on Electrical and electronics.

Strong knowledge and practical hands-on experience of different Communication Protocol like Modbus, Profibus, Profinet is mandatory, integration with DSC and PLC.

Ready to travel to customer site on short notice to attend the break down even at weekend, public holidays or as per customer’s shut down planning and if required stay at site for multiple days till closure of Site. 

Handle and monitor open calls logged against customer complaint and ensure timely closure of the same.

He should be able to Develop good rapport with the customer, plan service business, achieve the target and execute the order with complete ownership.

He should be able to identify service business opportunity in end user segment like 

• AMC, OTC, of low voltage switchgear like ACB, MCCB, Simocode, Soft starter.

• Retrofit Business of ACB, MCCB and Panel

• Energy Management system.

• Digitalization

• Spare Business

Identify and appoint competent Channel partner to ensure faster service delivery resulting improved customer satisfaction and business growth.

Educate customer about new Siemens products carry demonstration and presentation.

Quality of out of the box thinking will have additional preference.

Must be good Team member and should have strong knowledge of EHS

Designation: - Service Engineer.

Location: - Indore/ Bhopal

Educational Qualification: -,  Diploma/ B-Tech / BE in Electricals / Electronics