Technical Support & Service: Respond to customer service requests, diagnose equipment issues, and perform repairs on -site or remotely.
Maintenance & Installation: Install, test, and commission new machinery and perform routine preventative maintenance checks to ensure optimal performance.
Customer Relations: Provide professional technical guidance, training, and support to clients to ensure high satisfaction.
Documentation: Maintain detailed records of service visits, repairs, and installations.
Feedback: -Give Site feedbacks back to Engineering and Quality for improvement.
Desired Attributes
Ability to work independently with minimal supervision.
Proficiency in reading technical drawings and schematics.
Experience with PLC programming.
Communication skills to deal with customers.
Open for extensive travel in India and abroad.
Requirements
Required Qualifications & Skills
Education: Diploma/ ITI in Mechanical/Electrical Engineering
Experience: 4+ years of experience in field service, maintenance, or troubleshooting in a similar industry.
Technical Skills: Proficient in diagnosing, repairing, and testing mechanical, electrical, or hydraulic systems.
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