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Service Engineer - Field service

Job Description - Service Engineer - Field service




Role Objective/ Goal Responsible for overseeing and coordinating the field service operations related to crusher equipment. Leading a team, managing customer relationships, and ensuring compliance with safety and industry standards.







Industry Type Crushing







Key Responsibilities



 Coordinate field service activities, ensuring timely and effective resolution of customer issues.



 Conduct regular performance reviews and training sessions for team members.



 Act as the primary point of contact for customers, addressing their concerns and ensuring satisfaction.



 Oversee the installation, maintenance, and repair of crusher equipment on-site.



 Ensure compliance with safety regulations and industry standards.



 Manage field service schedules, dispatching technicians as needed.



 Maintain accurate service records and documentation.



 Collaborate with the engineering and sales teams to provide feedback and improve service offerings.







Desired Qualifications & Skill Requirements  Strong leadership







Role Objective/ Goal







Responsible for overseeing and coordinating the field service operations related to crusher equipment. Leading a team, managing customer relationships, and ensuring compliance with safety and industry standards.







Industry Type Crushing







Key Responsibilities







 Coordinate field service activities, ensuring timely and effective resolution of customer issues.



 Conduct regular performance reviews and training sessions for team members.



 Act as the primary point of contact for customers, addressing their concerns and ensuring satisfaction.



 Oversee the installation, maintenance, and repair of crusher equipment on-site.



 Ensure compliance with safety regulations and industry standards.



 Manage field service schedules, dispatching technicians as needed.



 Maintain accurate service records and documentation.



 Collaborate with the engineering and sales teams to provide feedback and improve service offerings.


Requirements



Position Service Engineer Reporting to Service Head



Qualification Diploma/BE Experience Range 2-4 Years


Benefits



Industrial standards



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