About the Opportunity

Title         Service Management - Software Asset Manager
Department    Service Asset & Configuration Management
Location     India 
Reports To     Senior Manager - Service Management
Level        5

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together – and supporting each other – all over the world. So, join our team and feel like you’re part of something bigger.

About your team
You’ll join the Service Asset & Configuration Management team, part of the broader Enterprise Service Management team within Enterprise Technology Services. The Service Asset & Configuration Management team maintains high quality service, asset and configuration data to support operational stability and informed decision making across Fidelity’s global technology landscape.
As part of a collaborative global technology environment, the team supports compliance, financial efficiency, risk reduction, and informed decision making by maintaining trusted asset and licence data throughout the technology lifecycle.

About your role 
As a Software Asset Manager, you will govern the software asset management practice, ensuring full licence compliance, audit readiness, accurate entitlement records, and cost effective utilisation of software across the organisation.
You will provide operational leadership, governance, oversight, and expert licence management while working within the broader strategic direction set by senior leadership.
Working closely with ITAM, Procurement, Finance, Risk, Architecture, Engineering, and Service Management teams, you’ll ensure software assets are well controlled, optimised, compliant, and aligned with operational and regulatory expectations.

About you
You have solid experience in IT Service Management, particularly in IT Asset Management and Software Asset Management. You bring deep experience in software licensing, operational governance, and SAM tooling. You demonstrate a pragmatic, detail oriented approach to data quality, compliance, and lifecycle management.
You’re comfortable working independently within established standards, influencing stakeholders, and guiding teams on complex licensing topics. Your strengths include analytical thinking, structured problem solving, clear communication, and a strong commitment to accuracy and compliance.

Feel rewarded
For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.