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Service Now Portal Developer

icon building Company : Algoleap
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Number of Applicants

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Job Description - Service Now Portal Developer

Portal Developer:

Required Skills & Qualifications:


● 5+ years of hands-on experience in ServiceNow Service Portal development.

● Strong knowledge of HTML5, CSS3, JavaScript, AngularJS, Bootstrap, and Jelly
scripting.

● Proven experience working with ServiceNow Knowledge Management module.

● Familiarity with GlideRecord, GlideAjax, GlideForm, GlideUser, and other ServiceNow
APIs.

● Experience with portal branding, theming, and widget development/customization.

● Strong understanding of user-centric design principles and responsive UI design.

● Ability to work independently and manage priorities in a fast-paced environment.

● Excellent communication and stakeholder engagement skills.
Preferred Qualifications:

● ServiceNow Certified Application Developer.

● Experience with multi-language portals, search tuning, AI Search.

● Exposure to Agile/Scrum delivery models.
Key Responsibilities:

● Design and implement the ServiceNow Knowledge Gateway Portal using Service
Portal framework.

● Customize portal widgets, themes, and pages to meet user and business
requirements.

● Work closely with stakeholders to gather and refine functional and technical
requirements.

● Integrate knowledge articles, search functionality, and other relevant knowledge
assets.

● Integrate Knowledge portal with external system.

● Optimize portal performance and ensure mobile responsiveness and accessibility.

● Leverage Knowledge Management best practices to improve article discoverability
and user experience.

● Implement feedback mechanisms, usage analytics, and personalization where
applicable.

● Collaborate with platform architects, process owners, and other developers.

● Ensure adherence to coding standards, documentation, and ServiceNow development
best practices.

Original job Service Now Portal Developer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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