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ServiceNow Agentic AI Business Process Consultant

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Job Description - ServiceNow Agentic AI Business Process Consultant

Company Description

About REDE Consulting

REDE Consulting is a global consulting firm specializing in ServiceNow IRM/GRC, Agentic AI, intelligent automation, FinOps, and Data & AI. We help enterprises modernize risk, compliance, and resilience by embedding AI-driven automation into real-world operating models.

visit www.REDE-Consulting.com to know more about us. 

Job Description

Role Summary

We are hiring a ServiceNow Agentic AI Business Process Consultant to design and deliver AI-enabled IRM, TPRM, and BCM processes on the ServiceNow platform. You will work directly with business stakeholders to identify high-value AI use cases, design intelligent workflows, and guide adoption of Now Assist, AI Control Tower, and multi-agent architectures.

This role is ideal for professionals who can translate business risk challenges into scalable, responsible AI solutions.

What You’ll Do

  • Lead discovery workshops and map as-is / to-be IRM, TPRM, and BCM processes.
  • Identify and design high-impact Agentic AI use cases (autonomous assessments, AI-generated BIAs, continuous monitoring, due diligence automation).
  • Define AI workflows, prompts, agent roles, guardrails, and evaluation logic in collaboration with technical teams.
  • Design ServiceNow IRM, TPRM, and BCM workflows aligned with regulatory frameworks.
  • Create user stories, process documentation, and support client demos and adoption.

Qualifications

What You Bring

  • 2-4 years of experience in risk management, TPRM, compliance, or operational resilience.
  • Hands-on experience with ServiceNow IRM, TPRM, or BCM.
  • Strong understanding of enterprise risk and compliance processes.
  • Familiarity with Generative AI, Now Assist, or AI-driven process automation.
  • Excellent stakeholder communication and documentation skills.

Career Progression at REDE

  • Business Process Consultant
  • Senior Consultant / AI Solution Lead
  • IRM & Agentic AI Architect
  • Practice Lead / Principal Consultant

Additional Information

Why Join REDE

  • Work on next-generation AI + Risk transformation programs
  • Remote-first role across India, USA, and Europe
  • Strong focus on learning, certification, and career acceleration
  • Opportunity to shape a growing global ServiceNow IRM & AI practice

Apply Now

If you are excited about combining AI, ServiceNow, and risk transformation, we’d love to hear from you.

📧 Email us at: hr AT rede-consulting.com

Let’s build something impactful—together.

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