ServiceNow Consultant

5+ years of experience in software development with significant working experience on ServiceNow application development. Well versed with class hierarchy, Update set hierarchy, data layer, flows, Service Portal, UI Action /policy, deployment, Integration, SOAP Service implementation in ServiceNow. Experience with development and implementation of ServiceNow ITSM modules - Incident, Problem, Change Management with knowledge of API integrations with ServiceNow. Demonstrated experience documenting user case processes and BPM workflows. End to End experience of ServiceNow based application design and implementation. Excellent verbal, active listening, and written communications skills along with demonstrated facilitation skills. Effective and clear communication skills (written, oral and listening), with ability to describe complex technical scenarios in a concise manner depending on the audience. LI-INCDL Ability to transform Business Requirement into Business Process.