ServiceNow Developer

Job
Title: ServiceNow Developer

Location:

Experience
Required:

2–5
years

Job
Summary

We
are seeking a skilled and motivated ServiceNow Developer to design,
develop, and implement solutions on the ServiceNow platform. The ideal
candidate will have strong technical expertise in ServiceNow development, a
good understanding of ITSM processes, and experience integrating ServiceNow
with external systems.

Key
Responsibilities

• Design and develop
  ServiceNow applications and modules including:
  
• ITSM
  (Incident, Problem, Change)
  
• ITOM
  / Discovery (good to have)
  
• HRSD
  / CSM (good to have)
  
• SPM/
  GRC (good to have)
  
• Customize ServiceNow
  workflows, UI policies, business rules, client scripts, and UI actions
  
• Develop and maintain
  Service Catalog items, record producers, and workflows
  
• Implement
  integrations using REST/SOAP APIs with external systems (e.g., SAP,
  third -party tools)
  
• Work on ServiceNow
  scripting including:
  
• Glide
  API
  
• Script
  Includes
  
• Flow
  Designer
  
• Create and manage
  update sets, ensure proper deployment across environments
  
• Collaborate with
  stakeholders to gather requirements and translate them into technical
  solutions
  
• Perform unit testing,
  debugging, and troubleshooting
  
• Maintain platform
  performance, security, and scalability
  
• Provide support and
  enhancements for existing ServiceNow implementations
  

Required
Skills & Qualifications

• Hands -on experience
  with ServiceNow platform development
  
• Strong knowledge of:
  
• JavaScript
  
• ServiceNow
  scripting (Business Rules, Client Scripts, Script Includes)
  
• Experience with
  ServiceNow modules such as:
  
• ITSM
  (mandatory)
  
• ITOM
  / HRSD / CSM/ SPM/ GRC (preferred)
  
• Experience in
  integrations using REST/SOAP APIs
  
• Familiarity with
  ServiceNow Flow Designer and IntegrationHub
  
• Understanding of
  Agile/Scrum methodologies
  
• Good problem -solving
  and analytical skills
  

Preferred
Qualifications

• ServiceNow Certified
  System Administrator (CSA)
  
• ServiceNow Certified
  Application Developer (CAD)
  
• ServiceNow CIS – Data
  foundation and CSDM
  
• ServiceNow CIS – ITOM/
  HRSD/ CSM/ SecOps/ GRC
  
• Experience with:
  
• ServiceNow
  FSM / SecOps / GRC (good to have)
  
• Performance
  Analytics and Reporting
  
• CMDB
  and Discovery
  
• Exposure to cloud
  platforms (AWS, Azure) is a plus
  

Soft
Skills

• Strong communication
  and stakeholder management
  
• Ability to work
  independently and in a team environment
  
• Proactive mindset and
  attention to detail
  

Nice
to Have

• Experience working in
  offshore/onshore delivery models
  
• Exposure to tools
  like Jira, Azure DevOps, POSTMAN