ServiceNow IT Service Management

Company : Geeksoft Consulting

Job Type : Full Time

Bangalore North, 560001

Number of Applicants

:

000+

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Job Description - ServiceNow IT Service Management

Help design, build and continuously improve the clients online platform

Research, suggest and implement new technology solutions following best practices/standards

Take responsibility for the resiliency and availability of different products

Be a productive member of the team.

Requirements

Roles & Responsibilities

Act as a Subject Matter Expert (SME) for ServiceNow IT Service Management.

Lead, collaborate with, and guide the team to ensure high performance and delivery excellence.

Take ownership of team\-level technical and delivery decisions.

Engage with cross\-functional teams and contribute to key technical and business decisions.

Provide effective solutions to issues impacting the immediate team as well as multiple dependent teams.

Drive knowledge\-sharing sessions to enhance team skills and overall capability.

Track project progress and ensure timely delivery of application features and enhancements.

Professional & Technical Skills

Must\-Have Skills

Strong proficiency in ServiceNow IT Service Management (ITSM).

In\-depth understanding of IT service management processes and industry best practices.

Experience with application design and development methodologies.

Strong troubleshooting and problem\-resolution skills for application\-related issues.

Familiarity with ServiceNow integrations and related tools and techniques.

Additional Information

Minimum of 5 years of hands\-on experience in ServiceNow IT Service Management is required.

Role is based at the Bengaluru office.

Candidates must have completed 15 years of full\-time education.

Benefits

A challenging, innovating environment.

Opportunities for learning where needed.

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