ServiceNow Solution Architect

ServiceNow Solution Architect

Job Details

Job Summary We are seeking a ServiceNow Solution Architect to evaluate and refine in-flight ServiceNow programs. The candidate will assess completed scope, platform architecture, data models, integrations, and delivery plans, providing strategic leadership, gap remediation, and architectural oversight across multi-module enterprise implementations.

Key Responsibilities

Requirements

• 10–13 years of total experience with deep hands-on expertise in ServiceNow solution architecture.
  

• Proven track record of assessing and optimizing in-progress or mid-flight enterprise implementations.
  

• Comprehensive understanding of ServiceNow data models, security frameworks, workflows, portals, and governance.
  

• Experience designing cross-module solutions across ITSM, ITOM, ITAM, CSM, HRSD, and SecOps.
  

• Strong expertise in enterprise system integrations, cloud platforms, and API patterns.
  

• Excellent stakeholder management, technical documentation, and facilitation skills.
  

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), or Certified Implementation Specialist (CIS).
  

• Formal ServiceNow architecture certifications.
  

• Strong background in ITIL, enterprise service management, and operational resilience.