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| Job Title : | Settlement Operations Support |
| Qualification : | Any Graduates |
| Relevant Experience : | 2 – 4 Years |
| Must Have Skills : | 1. Strong analytical and problem -solving skills 2. Experience handling client inquiries, discrepancies, and reconciliations 3. Proficiency in MS Excel and data analysis tools 4. Knowledge of billing inquiries, adjustments, rejects, and missing payments 5. Excellent written and verbal communication skills 6. Ability to manage multiple tasks in a high -volume, fast -paced environment |
| Good Have Skills : | 1. Experience with ACH processing and merchant funding 2. Knowledge of billing systems and reconciliation processes 3. Familiarity with financial compliance and regulatory standards 4. Exposure to process improvement and operational efficiency initiatives |
| Roles and Responsibilities : | Client Support & Issue Resolution * Respond to and resolve out -of -balance requests * Handle adjustments, rejects, and missing payment issues * Investigate and resolve billing inquiries and qualification issues Financial Analysis & Reporting * Perform detailed analysis of funding and ACH -related files * Identify, analyze, and report errors in merchant funding processes * Collaborate with internal teams to ensure timely resolution of discrepancies Process Management * Maintain accurate documentation of all client interactions and resolutions * Ensure adherence to company policies and regulatory requirements * Participate in process improvement initiatives to enhance operational efficiency |
| Location : | Bangalore |
| CTC Range : | Up to 5.5 LPA |
| Notice Period : | Immediate Joiner |
| Mode of Interview : | Virtual |
| Shift Timing : | US Shift (Flexible) |
| Mode of Work : | Work from Office |
Black & White
Incorporated in 2006, Black and White Business solutions Pvt Ltd has gradually developed today into a leading provider of manpower for some of the fortune 500 companies for their junior/ middle / senior and executive requirements. At Black and White Business Solutions, our sole job is to find indivi...
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