Site Lead Employee Transportation Services (Ets)

Summary

Responsibilities

• Oversee all aspects of ETS operations, including fleet preparation, route planning, safety protocols, and adherence to service level agreements.
  
• Supervise Shift Leads to guarantee seamless transportation logistics for employee login and logout cycles.
  
• Serve as the main point of contact for enterprise clients, managing stakeholder interactions and resolving escalations effectively.
  
• Utilize transportation technology platforms such as MoveInSync, RouteMatic, and ETS systems to optimize operations.
  
• Facilitate business reviews with B2B corporate clients, focusing on cost efficiency, process enhancements, and engagement strategies.
  
• Collaborate cross-functionally with departments including Operations, Fleet Management, Product, Safety, Finance, and Commercial teams.
  

• Possess a minimum of 7 to 8 years of professional experience in B2B sales, key account management, client success, business operations, or ETS operations.
  
• Demonstrate a strong background in leading teams and managing relationships with large enterprise clients.
  
• Exhibit fluency in Telugu, Hindi, and English to communicate effectively with diverse stakeholders.
  
• Display advanced skills in stakeholder management, negotiation, handling escalations, and delivering professional presentations.
  
• Maintain a working knowledge of transport technology, management information systems (MIS), and proficiency with Excel, Google Sheets, and PowerPoint.
  

• Prior exposure to ETS, fleet management, enterprise mobility solutions, or logistics sectors.
  
• Background working within technology-driven organizations, specifically those in the quick-commerce or delivery space.
  
• Experience with SaaS platforms, vendor coordination, automation tools, and strategies for cost reduction