Site Reliability Engineer

Job Description

**mandatory

SN

Required Information

Details

1

Role**

Site Reliability Engineer

2

Required Technical Skill Set**

Azure/GCP, .NET, DevOps Practices, ITIL, ReactJS, React Native, NodeJS, Terraform/Ansible, Python, C#, Kubernetes, Splunk, Dynatrace. 

3

No of Requirements**

15

4

Desired Experience Range**

8years – 10 years

5

Location of Requirement 

Chennai/Hyderabad/Kochi/Banglore

Desired Competencies (Technical/Behavioral Competency)

Must-Have**

• 
  

  Work in a cross functional team working with Reliability as Expertise in a product or a product area. 

  
  


• 
  

  Apply Reliability engineering practices with support from SRE governance teams. 

  
  


• 
  

  5+ years of experience in Site Reliability Engineering, maintenance & operations and/or development. 

  
  


• 
  

  Strong working experience eCommerce. 

  
  


• 
  

  Strong working experience in DevOps practices (automated testing, CI/CD etc.). 

  
  


• 
  

  Experience within solutions architecture and how to fast pinpoint causes of issues. 

  
  


• 
  

  Experience from working with API-based frameworks (e.g., Commerce tools or Fabric is ideal). 

  
  


• 
  

  Experience in building CI/CD workflows using GitHub Actions. 

  
  


• 
  

  Experience of maintaining/supporting and/or developing desktop and mobile applications. 

  
  


• 
  

  Experience working on cloud-based infrastructure e.g., Azure and GCP. 

  
  


• 
  

  Experience in provisioning Infra resources leveraging Infra as Code (Terraform / Ansible). 

  
  


• 
  

  Experience from ITIL support processes and ITSM tools (e.g., ServiceNow) in a microservices context. 

  
  


• 
  

  Experience in monitoring tools (Splunk, Grafana etc.). 

  
  


• 
  

  Experience working through SRE Metrics such as SLI, SLO and Error Budget. 

  
  


• 
  

  Experience with managed cloud Kubernetes services (e.g. AKS, GKE). 

  
  


• 
  

  Ensure delivery quality and supply KPI reporting. 

  
  


• 
  

  Collaborate closely within product teams to ensure predictable operations and minimal disruptions to Production. 

  
  


• 
  

  Collaborate closely within your Capability, share best practices as well as discuss and improve on operations ways of working. 

  
  


• 
  

  Technical analysis, troubleshooting of complex issues/Incidents in production. 

  
  


• 
  

  Improve monitoring performance by focusing on preventive measures. 

  
  


• 
  

  Product Improvements (code & log analysis). 

  
  


• 
  

  Continuous improvement on proactive monitoring, housekeeping automation to proactively detect and avoid incidents. 

  
  


• 
  

  Automate processes impacting development and production leveraging tools and building scripted solutions. 

  
  


• 
  

  Participate in On-Call technical support to resolve business critical incidents. 

  
  

Good to have

• 
  

  Familiarity with common tech stacks in Headless Ecommerce is a nice to have. 

  
  


• 
  

  Knowledge of design principles and fundamentals of solutions architecture is a plus. 

  
  


• 
  

  Understanding of performance engineering (Application Reliability). 

  
  


• 
  

  Knowledge of multiple front-end languages and libraries (ReactJS, React Native, NodeJS). 

  
  


• 
  

  Knowledge of Azure DevOps and/or other cloud environments is nice to have. 

  
  


• 
  

  A passion for problem solving with strong analytical capabilities. 

  
  


• 
  

  Stay current on technical trends to suggest innovative tools and approaches to interesting problems. 

  
  


• 
  

  Knowledge on at least one of {Python, Ruby, Java, C#, Go} at an intermediate level. 

  
  

SN

Responsibility of / Expectations from the Role 

1

Should be able to analyze the critical issue and resolve in time

2

Willingness to accept development challenges and work towards resolving them

3

Should be a good team player and should be able to lead the team

4

Should be willing to work in shifts

5

Should be focused in on-time delivery

Type

Details of The Role (For Candidate Briefing)

Reporting To Which Role

Site Reliability Engineer

Size of the Team, if any Reporting to this Role

Not Applicable

On-site Opportunity

No Visibility

Unique Selling Proposition (USP) of The Role

Opportunity to work in multiple technologies & directly with Customer. 

Details of The Project (A short Briefing on the Project may be attached with this document for candidate- briefing). It may be shared with external stakeholders like job-agencies etc.

Providing technical leadership to teams and integrate technical expertise and business understanding to collaborate with Customer involved in Retail Business in all over the world