Job Description
About the
Role
We are seeking
a proactive and detail-oriented Site Reliability Engineer (SRE) with 3+ years
of experience to ensure high availability, reliability, and performance of
production systems.
This role
focuses on automation, observability, incident management, and cross-team
coordination to drive operational excellence.
Key
Responsibilities
• Maintain
reliable, scalable, and secure production environments.
• Implement
and manage monitoring, alerting, and logging solutions.
• Contribute
to defining and tracking SLIs/SLOs and support error budget practices.
• Automate
operational tasks to improve efficiency and reduce manual effort.
• Perform
troubleshooting and Root Cause Analysis (RCA) for production incidents.
• Optimize
system performance, availability, and capacity.
• Maintain
run books, SOPs, and incident documentation in Confluence.
• Adhere
to change management, deployment governance, and disaster recovery standards.
• Support
incident response for critical production services.
Collaboration
& Tools
• Coordinate
with external vendors and internal cross-functional teams.
• Work
closely with Engineering, Product Owners, and Operations teams.
• Manage
incidents and changes using ServiceNow & JIRA.
• Collaborate
through Slack and structured communication channels.
Technical Skills
Systems
& Clouds
• Strong
knowledge of Windows and Linux/Unix systems.
• Solid
understanding of networking fundamentals (DNS, TCP/IP, Load Balancing,
Firewalls).
• Experience
with at least one cloud platform (AWS, Azure, or GCP).
• Automation
& CI/CD
• Proficiency
in one scripting/programming language (Python, Go, Bash, PowerShell, or Java).
• Understanding
of CI/CD pipelines and automation practices.
Containers
& Observability
• Hands-on
experience with Docker and Kubernetes.
• Experience
with monitoring tools such as Grafana or Power BI.
• Ability
to analyze logs, metrics, and traces for troubleshooting.
ITSM &
Documentation
• Experience
with ServiceNow & JIRA (incident/change/problem workflows).
• Working
knowledge of Confluence for technical documentation and knowledge management.
Additional
Experience (Preferred)
• Background
in DevOps, Cloud Engineering, or Platform Engineering
• Understanding
of security best practices and compliance standards.
• Familiarity
with AI-assisted engineering tools (Claude Code, Jellyfish, GitHub Copilot).
• Exposure
to large-scale or production-grade systems.
Soft Skills
• Strong
analytical and troubleshooting mindset
• Excellent
written and verbal communication skills
• Effective
stakeholder and vendor coordination
• Ownership
driven and composed during high level severity incidents
Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.