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Skin Clinic Counsellor

icon building Company : Weekday Ai
icon briefcase Job Type : Full Time

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Job Description - Skin Clinic Counsellor

This role is for one of the Weekday's clients

Min Experience: 1 years

Location: Gurugram, NCR

JobType: full-time

We are looking for a confident and knowledgeable Skin Clinic Counsellor to join our growing dermatology and aesthetic clinic in Gurgaon. The ideal candidate will play a critical role in guiding patients through their treatment journey by understanding their concerns, recommending appropriate skin, hair, and laser solutions, and ensuring a high level of patient satisfaction. This role requires a strong understanding of dermatological treatments combined with excellent counselling and interpersonal skills.

Key Responsibilities

  • Conduct one-on-one counselling sessions with patients to understand their skin, hair, and aesthetic concerns.
  • Educate patients about various dermatological, cosmetic, skin, hair, and laser treatments offered by the clinic.
  • Recommend suitable treatment plans in coordination with dermatologists and medical staff.
  • Explain treatment procedures, expected results, timelines, risks, and post-treatment care clearly and empathetically.
  • Convert consultations into treatment plans by building trust and addressing patient queries and objections.
  • Maintain accurate patient records, consultation notes, and follow-up schedules.
  • Coordinate with doctors, therapists, and front-desk teams to ensure a seamless patient experience.
  • Follow up with patients regarding ongoing treatments, progress, and future procedures.
  • Ensure compliance with clinic protocols, hygiene standards, and ethical counselling practices.
  • Contribute to clinic revenue by achieving consultation-to-conversion targets without compromising patient care.

Required Skills & Competencies

  • Strong counselling and communication skills with a patient-first approach.
  • Sound knowledge of skin, hair, and laser treatments, including cosmetic dermatology procedures.
  • Ability to explain medical and aesthetic procedures in simple, reassuring terms.
  • Experience as a Skin Counsellor / Derma Counsellor in a skin or dermatology clinic.
  • Sales orientation with ethical counselling practices.
  • Good interpersonal skills and the ability to build long-term patient relationships.
  • Basic computer skills for managing patient data and clinic systems.
  • Well-groomed, professional appearance and a positive attitude.

Qualifications & Experience

  • Minimum 1–3 years of experience as a Skin Counsellor or Derma Counsellor in a dermatology, aesthetic, or skin clinic.
  • Prior experience handling skin, hair, and laser consultations is mandatory.
  • Certification or training in aesthetic counselling or dermatology will be an added advantage.
Original job Skin Clinic Counsellor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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