Social Media Manager

We are looking for a proactive and creative Social Media Manager who can manage end -to -end social media activities along with Online Reputation Management (ORM). The ideal candidate should be skilled in content planning, publishing, engagement, and maintaining a positive brand image across digital platforms.

Key Responsibilities

1. Social Media Management

• Plan, create, and schedule content across platforms like LinkedIn, Instagram, Facebook, and Twitter
  
• Maintain a consistent brand voice aligned with B2B communication
  
• Monitor brand mentions, reviews, and conversations across platforms
  
• Respond to comments, messages, and reviews in a timely and professional manner
  
• Handle negative feedback, complaints, and crisis situations effectively
  
• Build and maintain a positive brand image online
  
• Track KPIs such as engagement rate, reach, impressions, and follower growth
  
• Prepare monthly performance reports
  
• Suggest improvements based on data insights .
  

Requirements

• 3–6 years of experience in Social Media Management (B2B preferred)
  
• Strong understanding of ORM and crisis management
  
• Hands -on experience with scheduling tools (Hootsuite, Buffer, etc.)
  
• Knowledge of LinkedIn marketing and lead generation strategies
  
• Strong understanding of social media platforms and trends
  
• Good communication and writing skills
  
• Basic knowledge of social media tools (Hootsuite, Buffer, Meta Business Suite, etc.)
  
• Ability to handle crisis situations online
  
  

Benefits

• Growth -oriented work environment
  
• Opportunity to work with diverse clients
  
• Competitive salary + performance incentives
  
• Opportunity to work on global B2B project