Social Worker

Organization Overview:

Founded in 2004, by Poonam Bagai, herself a cancer survivor, CanKids
KidsCan is a national NGO working in India to address the needs of children
with cancer and their families. CanKids is dedicated to driving Change for
Childhood Cancer in India with an ambitious goal to achieve Universal health
coverage through 100% Access2Care & 100% Financial Protection by 2030
aligned to the WHO GICC (Global Initiative on Childhood Cancer) and Sustainable
Development Goals, thereby securing the Rights to health, education, childhood,
pain-free and palliative care and the Right to be heard for all children with
cancer (0-19 years) in India.

CanKids is the only organization in India working at all levels -
grassroots, district, state, and national- and partnering and supporting
hospitals, health authorities and professionals for the last 20 years to
improve the quality/standard of treatment, care, and other holistic support
services. Through its 141 CanKids Hospital Support Unit (CHSU) projects,
CanKids ensures access to the best possible care for children with cancer and
their families.

We are a team of hard-working, fun-loving folks driven for impact and
excellence in everything we do.

Please visit the official CanKids Website for further details. https://www.cankidsindia.org/

Department Overview

The National Outreach Program (NOP) is responsible for enabling quality
and equitable access to treatment and care services for children with cancer
across India. Through hospital-based support units and state outreach programs,
the department offers direct services, manages partnerships with healthcare
institutions, and drives awareness initiatives. Social Workers under NOP serve
as key enablers of this mission, providing psychosocial support and
facilitating services for children and their families.

Role Overview

The Social Worker plays a vital role in supporting children with cancer
and their families through every stage of the treatment journey. The primary
responsibility is to ensure smooth psychosocial transition and resource
facilitation from admission to discharge. The Social Worker also serves as the
bridge between doctors and families, coordinates care activities, manages data
and reports, and drives awareness and education at hospital units and local
communities.

Key Responsibilities

Key Responsibilities

1. Patient Services &
   Support Coordination
   

·       Facilitate admission and
registration of new child patients under CanKids.

·       Support doctors and
families in planning treatment and associated cost estimations.

·       Bridge communication
between medical teams and families.

·       Ensure support services
including medicines, TSPs, lodging, blood, and hygiene awareness are provided.

·       Regularly update treatment
and support progress in the patient database.

2. Chattai Clinic and
   Hospital Unit Coordination
   

·       Assist in operating Chattai
Clinics and running daily CanKids hospital activities.

·       Liaise with hospital
authorities to ensure smooth functioning of assigned CHSUs.

·       Oversee Parent Support
Group (PSG) volunteers and patient-family engagement activities.

3. Documentation &
   Data Management
   

·       Maintain complete and
accurate documentation for new patients including ID verification and case
files.

·       Maintain and update patient
databases (PIS/MSF/Salesforce).

·       Coordinate documentation
for government schemes, grants, and external support.

·       Prepare monthly and
quarterly reports for donors, hospital partners, and internal reporting.

4. Administrative &
   Financial Responsibilities
   

·       Handle unit-level
responsibilities including imprest fund management for medicine purchases and
ward requirements.

·       Administer assigned support
programs including Jiv Daya or other donor-linked initiatives.

·       Track FCRA fund usage and
ensure compliance.

·       Coordinate with the Program
Officer and Medical Officer for operational matters.

5. Awareness &
   Community Engagement
   

·       Conduct awareness sessions
about childhood cancer in hospital and community settings.

·       Disseminate the message of
“You Are Not Alone” to families and caregivers.

·       Participate in outreach
activities, health camps, or advocacy programs.

Other Extended Duties

• Perform additional tasks as assigned by
  the Reporting Manager.
  

Requirements

Required
Qualifications and Skills:

·       Education: Masters in Social Work (MSW) from a recognized institution

·       Experience: 2–3 years in social work, preferably in hospital/healthcare
settings

Skills
& Competencies:

·       Computer
literacy (MS Office, Internet)

·       Good
communication (spoken & written English)

·       Knowledge/experience
in pediatric oncology preferred

·       Ability to
coordinate with healthcare teams and beneficiaries

·       Data
management and report writing

·       Empathy,
problem-solving, and cultural sensitivity

Key
Competencies:

·       Compassionate
and Patient-Centric Approach

·       Case Management
& Documentation

·       Interpersonal
& Communication Skills

·       Stakeholder
Coordination (internal & external)

·       Multitasking
& Time Management

·       Teamwork and
Adaptability

Key Deliverables

·       Smooth
onboarding and support for every new child admitted under CanKids services

·       Timely data
entry and documentation of patient cases

·       Active
facilitation of psychosocial support and service delivery

·       Regular
submission of reports and updates to Program Officer

·       Maintenance of
good coordination with hospital authorities and care teams

·       Participation in hospital
and community-based awareness activities

*CanKids KidsCan is an equal opportunity
employer. We are committed to building a diverse and inclusive workplace where
all individuals are welcomed and respected. We encourage applications from
candidates of all gender identities, sexual orientations, abilities,
ethnicities, and socio-economic backgrounds to apply.