Social Worker

Key Responsibilities

1. Patient Services &
   Support Coordination
   

·        Facilitate admission and
registration of new child patients under CanKids.

·        Support doctors and
families in planning treatment and associated cost estimations.

·        Bridge communication
between medical teams and families.

·        Ensure support services
including medicines, TSPs, lodging, blood, and hygiene awareness are provided.

·        Regularly update treatment
and support progress in the patient database.

2. Chattai Clinic and
   Hospital Unit Coordination
   

·        Assist in operating Chattai
Clinics and running daily CanKids hospital activities.

·        Liaise with hospital
authorities to ensure smooth functioning of assigned CHSUs.

·        Oversee Parent Support
Group (PSG) volunteers and patient-family engagement activities.

3. Documentation &
   Data Management
   

·        Maintain complete and
accurate documentation for new patients including ID verification and case
files.

·        Maintain and update patient
databases (PIS/MSF/Salesforce).

·        Coordinate documentation
for government schemes, grants, and external support.

·        Prepare monthly and
quarterly reports for donors, hospital partners, and internal reporting.

4. Administrative &
   Financial Responsibilities
   

·        Handle unit-level
responsibilities including imprest fund management for medicine purchases and
ward requirements.

·        Administer assigned support
programs including Jiv Daya or other donor-linked initiatives.

·        Track FCRA fund usage and
ensure compliance.

·        Coordinate with the Program
Officer and Medical Officer for operational matters.

5. Awareness &
   Community Engagement
   

·        Conduct awareness sessions
about childhood cancer in hospital and community settings.

·        Disseminate the message of
“You Are Not Alone” to families and caregivers.

·        Participate in outreach
activities, health camps, or advocacy programs.

Other Extended Duties

• Perform additional tasks as assigned by
  the Reporting Manager.
  

Requirements

Required
Qualifications and Skills:

·        Education: Masters in Social Work (MSW) from a recognized institution

·        Experience: 2–3 years in social work, preferably in hospital/healthcare
settings

Skills
& Competencies:

·        Computer
literacy (MS Office, Internet)

·        Good
communication (spoken & written English)

·        Knowledge/experience
in pediatric oncology preferred

·        Ability to
coordinate with healthcare teams and beneficiaries

·        Data
management and report writing

·        Empathy,
problem-solving, and cultural sensitivity

Key
Competencies:

·        Compassionate
and Patient-Centric Approach

·        Case Management
& Documentation

·        Interpersonal
& Communication Skills

·        Stakeholder
Coordination (internal & external)

·        Multitasking
& Time Management

·        Teamwork and
Adaptability

Key Deliverables

·        Smooth
onboarding and support for every new child admitted under CanKids services

·        Timely data
entry and documentation of patient cases

·        Active
facilitation of psychosocial support and service delivery

·        Regular
submission of reports and updates to Program Officer

·        Maintenance of
good coordination with hospital authorities and care teams

·        Participation
in hospital and community-based awareness activities