At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team

We are the Digital Services team within Customer Service Technology under eBay’s Global Technology Organization. We own the end-to-end online customer service experience across web and native mobile, helping millions of buyers and sellers get fast, effective help every day.

Our mission is to keep members in-journey and resolve issues through intuitive, compliant self-service experiences, driving high containment and deflection, lower customer effort (CES), and reduced assisted contact. We design and build the experiences that enable customers to quickly find answers, resolve issues through self-service, and get support when needed. . Partnering closely with Product, Design, Data, and Platform teams, we deliver intuitive, reliable, and scalable solutions that improve the end-to-end customer service journey. 

Our engineers work across frontend applications, backend services, APIs, and platform integrations using a modern, diverse tech stack that includes Java, Node.js, web services, native iOS and Android, and a variety of data stores such as NoSQL and Oracle, with a strong focus on quality, observability, and collaboration in a highly distributed environment.

What you'll do and learn:

• Translate requirements into software designs and deliver clean, efficient, extensible, and maintainable frontend code.

• Own and deliver significant features or subsystems within a larger domain across the software lifecycle, including design, development, testing, deployment, observability, and monitoring.

• Design and build responsive, accessible, and high-performing web experiences using modern frontend technologies and frameworks.

• Collaborate effectively with Product, Design, Data, and Platform partners to deliver intuitive and reliable customer experiences.

• Identify areas of the product likely to evolve and help design flexible, reusable solutions that improve maintainability and engineering velocity.

• Apply strong engineering practices to ensure features are testable, high quality, and continuously deliverable.

• Break down project features into clear implementation tasks, identify risks and dependencies, and drive execution with minimal supervision.

• Participate in technical discussions, design reviews, and code reviews, contributing thoughtful input and sound engineering judgment.

• Support and improve end-to-end testing quality, frontend reliability, and delivery velocity across features.

• Contribute to debugging, release support, production monitoring, and on-call responsibilities for an always-on 24/7 site.

What you bring:

• Strong sense of ownership and accountability, with solid collaboration and interpersonal skills.

• Self-driven with a strong ability to learn quickly and adapt to changing priorities.

• Passion for building intuitive, high-quality user experiences and exploring new technologies within your area of expertise.

• Commitment to continuous learning through internal and external knowledge-sharing.

• Interest in developing broad, transferable skills and growing as an engineer.

Qualifications

• Bachelor’s degree in EE, CS, or a related field.

• 4+ years of experience designing and building frontend systems using JavaScript/TypeScript, CSS, React, Node.js, and server-side rendering frameworks.

• Strong experience integrating frontend applications with REST and/or GraphQL APIs.

• Strong understanding of web fundamentals, browser behavior, performance optimization, accessibility, and responsive design.

• Experience with modern frontend architecture patterns, reusable component design, and styling methodologies such as BEM.

• Experience with build and development tooling such as Webpack, Express.js, and related frontend ecosystem tools.

• Demonstrated success delivering results in fast-paced environments using Agile, TDD, CI/CD, and modern engineering practices.

• Ability to build scalable, reliable, and high-performing user-facing applications.

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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