Software Engineer - Comms Platform

About the Role

As a backend engineer on the Communications Platform team at Gojek, you’ll play a crucial role in enhancing how we connect with our users across various channels. Your work will involve tackling complex technical challenges. The solutions you develop will directly affect every Gojek customer.

• Collaborate with Communications Platform Tech Leads to develop and implement features that enhance communication efficiency and ensure high scalability
• Takes ownership for the entire lifecycle of their stories: development, test, production, and subsequent fixes and improvements
• Design and develop customized solutions that are scalable and generic, catering to the diverse needs of the platform’s clients
• Maintain the security and integrity of the platform and its integrations
• Performs code reviews that follow the standards and practices of the engineering handbook and that are recognized by their team as helpful
• Actively review tracking and reporting system metrics with the team.

• 2+ years of relevant experience, hands-on in either Golang or Java
• The ability to go into depth and breadth across tech stack used in the product vis-a-vis backend services, data engineering, and infrastructure
• Has worked on large scale event-driven microservices architecture with an active use of Kafka and can architect solutions based on this pattern
• Is familiar with basic programming principles such as SOLID and TDD
• Has intermediate experience with Linux and is able to troubleshoot issues
• Understands why we need to test code and has implemented tests
• Able to understand/discuss design and performance trade-offs in complex systems

About the Team

The Communication Platform team plays a pivotal role in managing and enhancing user interactions within the Gojek ecosystem. We are responsible for facilitating seamless communication between users and the platform, as well as between Gojek and its users, across a variety of channels including Chat, Call, SMS, WhatsApp, Push Notification and Email.

Our mission is to ensure that every message—whether it's a notification, a transactional update, or customer support—is delivered efficiently and effectively. We achieve this by building robust and scalable communication systems that handle millions of interactions daily, ensuring reliability, security, and a top-notch user experience.

In addition to managing these communication channels, we also focus on growing our user base through innovative marketing tools like Shuffle and Snippet. Shuffle allows us to deliver personalized content and offers to users at the right moment, while Snippet provides engaging in-app story format content that enhances the overall user experience.

Our team is made up of talented engineers, product managers, and designers who work together to create and maintain these systems. We thrive on solving complex challenges, innovating new features, and continuously improving our platform to better serve our users and the business.If you are passionate about building large-scale communication systems, working with cutting-edge technologies, and making a real impact on how millions of users interact with Gojek, then this is the team for you.