As a Field Application Support Engineer at Linz Technologies, you will provide critical technical support for SolidWorks and related products (such as Simulation and PDM). You will work directly with clients to ensure smooth implementation, troubleshoot issues, and enhance their experience with our solutions. This is an exciting opportunity to join a rapidly growing team and be at the forefront of cutting-edge CAD solutions.
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Key Responsibilities:
âProvide expert technical support for SolidWorks and affiliated products, including
Simulation and PDM.
âConduct training and implementation sessions at client locations.
âTravel to customer sites to assist with software usage and provide hands-on support.
âProactively engage with clients to assess and improve their use of SolidWorks and
associated tools.
âRecommend best practices, solutions, and optimizations for productivity enhancement.
âDocument technical solutions and share insights via articles or videos on the company's
technical blog.
âServe as the primary technical point of contact for clients' SolidWorks-related queries.
âAssist in identifying potential applications of SolidWorks products that meet customer
needs.
Requirements
âMinimum 3 years of experience with SolidWorks (experience with SolidWorks
Simulation and PDM is a plus).
âEducation in Mechanical/Automotive Engineering or related field.
âStrong verbal, written, and listening communication skills.
âKnowledge of engineering processes and terminology in mechanical CAD/design.
âExperience in product design, tooling design, or industrial/electrical system design is an
advantage.
âFamiliarity with Geometrical Dimensioning & Tolerancing (GD&T) is a plus.
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