SOLR Support Engineer

Responsibilities:

• Assume accountability for the health and improvement of the search infrastructure


• Ability to profile, analyze, and clearly identify problem areas of Java-based applications using APM tools


• Drive best practices for system design, capacity planning, and integration for search and big data solutions


• Creative thinker who can investigate multiple paths in the hunt for root cause of an urgent issue


• Lead support of business critical outages related to search, clear the path to resolution, and own the steps for prevention


• Participate in a level-3 on-call rotation in support of our 24x7 Production Solr environments


• Demonstrated ability to communicate clearly with technical and non-technical colleagues

Qualifications:

• Bachelor’s Degree in Computer Science or related field is preferred


• Experience supporting a customer-facing, always-up production environment


• 3+ Years of proven Red Hat Enterprise Linux experience


• 3+ Years of proven experience with Solr index/search and Tomcat. 


• Demonstrated experience with automated provisioning and configuration management using Puppet or Chef


• Demonstrated experience in support, tuning, and hardening of the Linux OS.


• Demonstrated ability to script via Shell, Python, or Perl.  Java programming experience a plus.


• RHCSA certification a plus.