Solution Engineer

Dear Aspirant!

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.

We are looking for: Solution Engineer,

You’ll make an impact by:

·       Being adept in driving resolution of customer issues and bug fixes, acting as customer advocate while adhering to support service standards.

·       Provide work estimates and regular status updates

·       Active monitoring and improvement of the environment to ensure 100% application availability

·       Deploy, configure, and test Smart Grid Application solutions.

·       Be on-call on a weekly rotation basis throughout the year to help enable 24x7 global support.

·       Escalate and log defects for more advanced customer issues to Product and Project Management teams when necessary.

·       Ensure that SLAs of assigned customer reported issues are met within TAT

·       Actively participate in team and departmental meetings by providing feedback on current day-to-day activity and recommendations for improvement.

Use your skills to move the world forward!

·       Education: BE degree in Computer/Electronics/Electrical Engineering or relevant field.

·       Experience: 3-7 years

·       Strong problem solving and software troubleshooting skills.

·       Experience in core Java in application support.

·       Understanding of ITIL concepts, ITIL certification preferred.

·       Working knowledge of UNIX environment with understanding of Shell/python Scripting.

·       Technical troubleshooting skills of large RDBMS like Oracle with sound knowledge of SQL.

·       Knowledge and troubleshooting experience of core Java, kafka and XML standards to support complex enterprise software.

·       Knowledge of basic networking concepts like WWW, FTP, TELNET, SSH, etc.

·       Knowledge of web-enabled support tools like SOAP UI.

·       Ability to effectively communicate technical issues, prioritize them and enjoy working with customers.

·       Apache Tomcat Administration skills or Administration of other web applications.

·       Excellent people and communication skills.

·       Impeccable English speaking and writing skills.

·       Excellent interpersonal skills and should be an active listener and learner.

Create a better #TomorrowWithUs!

This role is based in Chennai, where you’ll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.

We’re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.

Find out more about Siemens careers at: www.siemens.com/careers

Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds