About Quantela
We are a technology company that offers outcomes business models. We empower our customers with the right digital infrastructure to deliver greater economic, social, and environmental outcomes for their constituents.
When the company was founded in 2015, we specialized in smart cities technology alone. Today, working with cities and towns, utilities, and public venues, our team of 280+ experts offers a vast array of outcomes business models through technologies like digital advertising, smart lighting, smart traffic, and digitized citizen services.
We pride ourselves on our agility, innovation, and passion to use technology for a higher purpose. Unlike other technology companies, we tailor our offerings (what we can digitize) and the business model (how we partner with our customers to deliver that digitization) to drive measurable impact where our customers need it most.
Over the last several months alone, we have served customers to deliver outcomes like increased medical response times to save lives, reduced traffic congestion to keep cities moving, and created new revenue streams to tackle societal issues like homelessness.
We are headquartered in Billerica, Massachusetts in the United States with offices across Europe and Asia.
The company has been recognized with the World Economic Forum’s ‘Technology Pioneers’ award in 2019 and CRN’s IoT Innovation Award in 2020.
For the latest news and updates, please visit us at
www.quantela.com
Overview of the role
This role sits at the intersection of product, architecture, and engineering. You’ll help shape solution designs, prepare technical documentation, support proposal drafting, and coordinate implementation activities. The work needs someone who understands technology well enough to break it down clearly and can translate business needs into structured, actionable technical content.
Roles and Responsibilities
- Prepare solution architecture documents, technical specifications, and system diagrams.
- Draft proposals, RFP responses, SOWs, product notes, and user guides.
- Gather requirements and convert business needs into detailed technical requirements.
- Work closely with engineering teams during implementation and delivery.
- Maintain product documentation, API guides, and release notes.
- Join client discussions and handle technical clarifications.
Desired Skills/Background
- 3–7 years in Solution Engineering, Technical Analyst, Technical Writing, or BA roles with technical exposure.
- B. Tech or MCA, or an equivalent technical qualification.
- Solid understanding of web technologies, APIs, databases, and cloud fundamentals.
- Strong technical writing and documentation skills.
- Ability to create clear architecture diagrams and technical content.
- Confident communication and coordination across teams.
- Experience working with product, engineering, presales, or similar tech-facing functions.
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