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Specialist - Claims Service

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Job Description - Specialist - Claims Service

Company:

Marsh Risk

Description:

Under direct supervision, receives new, often low complexity claims, acknowledges receipt (to brokers and insureds). Contribute to the assessment of coverage under moderate oversight and communicates same to brokers and insureds.

Assists in the determination of claim liabilities, value, and service provider fees and sets reserves, with low financial authority, according to Company and legal standards.

Supports team members in assessing financial exposure of low complexity claims of insured and sets reserves accordingly. Obtains reserving, settlement and payment authority in accordance with limited authority level.

Under close supervision, assists with final reports summarizing lifecycle of a claim and instructs support staff to close the file.

Handles basic procedural or operations related Insurance claims inquiries to maximize product and function value.

Supports senior level colleagues with special projects or initiatives by assisting with delivering changes and reporting on related performance.

Possesses a basic understanding of the insurance business and the regulatory environment and the related procedural requirements for brokers and other key insurance agreement players.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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