Specialist Investment Control - External Trustee

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

Under direct supervision, ensures the timely reconciliation of Mutual Fund share positions including dividends. Documents discrepancies, researches and forwards to the appropriate entity/area for resolution within contractual and departmental requirements. Completes daily reconcilaition of share variances for assigned Groups, detailing outstanding reconciling items. Take regular follow up with internal partner for variace resolution
Researches share discrepancies, work with internal partners for solution of variance.
Discrepancies will be discovered through reconciliations of system balances to information received from the fund houses or on the recordkeeping system.
Researches and processes dividends paid. Discrepancies over a set threshold between the dividends paid at the fund house and dividends paid on the recordkeeping system are researched and resolved.
Completes periodic reports documenting variance root cause and resolution.
Verifies problem resolution is timely and accurate. Follows up with appropriate areas regarding unresolved issues.
Reconcile steps as documented within standard operating procedures
Complete all daily, monthly, and ad-hoc tasks and reporting accurately
Escalate all issues promptly and effectively to SME/ Lead/ Supervisor
This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job.  The employer has the right to revise this job description at any time.   You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description.   You may be required perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, as per terms and conditions of your employment contract.

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.