Sr Business Analyst

Unlock New Career Horizons with SA Technologies
Inc.

We're Hiring: Sr Business Analyst in
Pune

At SA Technologies Inc., we believe in turning career
aspirations into reality. As an NSE Listed company,
recognized as a CMMI Level 5 organization, a Great Place
to Work Certified company, and one of the Best Places for
Women, we are committed to creating a workplace that is
inclusive, excellent, and supportive

Job
Description:

Key Responsibilities

Business Analysis & Requirements
Management

• Elicit, analyze, document, and validate business and functional
  requirements.
  
• Facilitate stakeholder interviews, workshops, and discovery
  sessions.
  
• Translate business objectives into user stories, acceptance
  criteria, workflows, and process documentation.
  
• Create and maintain requirements documentation, user journey
  maps, process flows, and business rules.
  
• Ensure requirements are clearly understood by development and
  QA teams.
  

Agile Product Delivery

• Participate in Scrum ceremonies including backlog refinement,
  sprint planning, reviews, and retrospectives.
  
• Collaborate with Product Managers to prioritize and maintain
  the product backlog.
  
• Work with development teams to clarify requirements and remove
  delivery ambiguities.
  
• Support release planning and go-live activities.
  
• Assist in identifying risks, dependencies, and delivery
  impacts.
  

Digital Platform & eCommerce Support

• Analyze website and digital platform enhancements,
  integrations, and operational improvements.
  
• Support initiatives involving CMS, content management, search,
  personalization, analytics, APIs, and customer experience optimization.
  
• Partner with business and technical teams to improve digital
  customer journeys.
  
• Assist with production issue analysis, root cause
  investigations, and continuous improvement opportunities.
  
• Contribute to requirements for eCommerce capabilities including
  product discovery, checkout, order management, promotions, customer
  accounts, and analytics.
  

Testing & Validation

• Support User Acceptance Testing (UAT) planning and execution.
  
• Review test scenarios and ensure business requirements are
  fully validated.
  
• Verify delivered solutions meet business expectations and
  acceptance criteria.
  

• Bachelor's degree in Business, Information Technology,
  Information Systems, Engineering, or related field.
  
• 3-5+ years of Business Analyst experience supporting digital
  products, web applications, or enterprise platforms.
  
• Experience working within Agile/Scrum delivery teams.
  
• Strong experience writing:
  
• User Stories
  
• Acceptance Criteria
  
• Functional Requirements
  
• Process Flows
  
• Business Requirements Documentation (BRDs)
  
• Experience facilitating stakeholder workshops and requirements
  gathering sessions.
  
• Strong communication and relationship management skills.
  
• Experience using Jira, Confluence, Azure DevOps, or similar
  Agile tools.
  

• Experience supporting eCommerce platforms (B2C or B2B).
  
• Understanding of digital platforms such as CMS (AEM,
  Contentful), search (Lucidworks), Commerce (Commerce tools) and front end
  (React/nextjs).
  
• Familiarity with APIs, system integrations, and web
  technologies.
  
• Experience with Adobe Analytics, Google Analytics, Power BI, or
  similar analytics solutions.
  
• Exposure to UX design processes, journey mapping, and digital
  customer experience optimization.
  
• Experience working with globally distributed teams.
  

Have queries? We’re here to assist you! Chat live with our recruiter or connect with the job owner directly:

Email:  [email protected]

Embark on a rewarding journey together with us! At
SA Technologies Inc., your journey begins with a friendly
technical assessment, providing a stage to highlight your unique
skills.